Hampton Inn & Suites Chicago Southland-Matteson

The room and environment was very nice. I appreciated the amenities and location of the room within the hotel. The hotel was quite full ( Little League Convention); no concerns about the noise level of the players! A peaceful environment!

The staff was amazing, I have 2 small children with special needs and I couldn't ask for a better accommodating staff . Every employee was extremely kind from front desk to housekeeping! I highly recommend this establishment! Thank you

The hotel was clean the employees was friendly but the front desk didn’t know that the rooms are cleaned every other day and the morning I was going to check out I had to ask for clean towels but everything else was too

My husband, myself and our 10 month old stayed here for 2 nights. The hotel staff were friendly and helpful. The room was spacious and clean. I liked that it had a mini fridge and microwave so we could store our drinks and heat our food. The continental breakfast was decent. The usual cereal, waffles, toast, fruit, coffee juice etc. I would have liked some bacon on the menu or little sausages. Maybe they change up the menu weekly not sure. But thats what was available when we were there. We would stay there again, however the price could have been more reasonable per night. It was pretty expensive in CDN dollars.

Breakfast was good food station was clean

The room was very clean staff was very nice and breakfast was good I enjoyed my stay there

not applicable I arrived at the hotel and was told that they received my reservation but there were no available rooms. I had to secure a room at another hotel.

All the colors I liked them

Beautiful property, well maintained. Decent breakfast of Eggs with cheese and sausage both mornings. Beers were $10 a piece from the convenience center, but Walmart+ delivers there without an issue.

Proximity to stores, restaurants Hotel is pet friendly. Guest allowed dogs to come and sniff you. Also wonder about how the hotel cleans a room after a pet has stayed there. Is there deep cleaning because some people are allergic to dogs

Adequate. Tasty. Hot water in the sink took a very long time to arrive.

Very disappointed, that I was charged when I

Try more times to explain that i have paid just deposit Never understood So i paid double time Then last day before check out they told me at reception we will refund your payment

Room was really clean staff greeted and helped with every need breakfast was hot and fresh will definitely be choosing to stay here again

If you want an outta of the way place to stay then this is it. Clean quiet & accessible. Don't have to worry about your vehicle as you sleep.

It was close enough for the event that I was attending and it also had restaurants and stores in the area.

Only downer was at checkout staff member was having a FaceTime conversation while checking me out. Small thing but I did not have her attention so it felt odd.

Good breakfast

Suitable for my needs Nothing

One of the cleanest hotels I've ever stayed at and I've traveled alot!