Comfort Suites McKinney - Allen

Good clean rooms and comfortable beds

Good breakfast experience

The room stunk! There was mold on the curtains & bathroom ceiling, Crust on the bathroom toilet tank and the lid. The shower was looked awful! And the room stunked like urine.

It’s a good hotel, clean, very good location and easy to access. Sofa bed has a thin mattress worked for one of teens. Probably not a good one for adult if planning to use for adult. Staff was friendly and attentive.

Room was not very clean or the restroom they need to do a deep cleaning for sure. We will never stay in this place again first and last time.

Enjoyed our stay

Very nice and helpful staff. Comfortable, and location was ideal for getting around.

Anthony from California

The staff was great. The only thing I'd The air conditioner in our room was not cold. I keep my room and house cold and I set it low but it did not get cold. I was not dying , but I did not have to use the covers. And the toilet was quick to clog. But the room was so big, the tv was nice. I would come back to stay, just alone of how nice big the room was.

The room smelled like mildew. Stains on the sheets of the bed. Poor lighting. Bath tub was black from not being cleaned. We were in the room a total of one hour and left. The front office staff was nice. Lady said “ I would offer to get you a different room, but honestly it would not matter… all the rooms here are bad.” Even said that “ she would never stay there.” She also said that the hotel manager would not give us a refund because that’s just how he was. We booked there with another family because our kids were playing baseball in the area. They also had issues. Found live roaches this morning when they were leaving. Will never stay there again and I question whether I will book through this website again because I was told I couldn’t get a refund because I didn’t book through the hotel directly. Terrible experience.

All exlent

Pleasant stay.

Property is very clean and quiet. Good breakfast for a hotel.

The staff was very friendly. The room was very clean and well kept. The breakfast had a good variety and is a standard continental breakfast. Parking was very easy. They had a gym that was well-maintained. I have stayed here more than once and will stay again.

The elevator did not work. There was a very strong smell from guests smoking weed close to the entrance by the stairwell that we used to get to our room. Washer and dryer worked.

Single elevator that was broken. Wouldn’t accommodate someone with a recent knee surgery and was forced to take the stairs multiple times. Will not stay there again.

The staffs were very helpful and accommodating. Breakfast was good too, though they’re serving same breakfast everyday, it was still good. Not much to complain for an affordable price, it was worth out stay

Room smelled. Stain on center of comforter like ashtray spilled. Stained furniture would not sit and or set anything on. Cigarette burn holes in sheets. Staff was very nice. Breakfast was what was expected.

I definitely will stay again.

Exceptional