Sheraton Minneapolis West Hotel

Clean rooms convenient location NA

Joseph was amazing! He switched the rooms quickly and without hassle when there was an issue. The beds were comfy and the food was pretty good at the buffet breakfast.

Property is older style but very nice wand comfortable.. clean and good location.

In spite of the atrium design, the room that we had was quiet. Absolutely flabbergasted to be told that we had to pay for parking with an app from "a third party". We also got mixed messages about whether this was actually necessary. I have stayed here in the past and did not have to pay for parking. I will NOT stay here again with this ridiculous system for a suburban hotel.

When I booked my reservation it said that breakfast was included for 2 per day but when we went to the breakfast restaurant, they said we had to pay $23 dollars. I mentioned it to the lady at check out and she said that she would tell the manager and have them be in touch with me about it but never heard from anyone. I even showed her and she agreed that it said it was included

The staff was engaging and friendly, and I felt welcome and appreciated. I will stay at the Sheraton Minnetonka (Ridgedale) the next time I visit.

Front desk check in experience was amazing! Great breakfast, great location. Comfortable stay with a pool and hot tub! Will stay here again!

close walking proximity to mall and restaurants

Great

The location was great. The staff was not all that friendly or helpful. The hotel was dark.

Great location near major highways and close to activities.

Very nice hotel. The pool was great. The beds were amazing!!!

Very Clean Rooms. Staff was exceptional from check in to breakfast buffet. Breakfast was good with many options. We recommend this hotel and will be staying again. Great hotel!

Start to finish an excellent experience. Will definitely stay here again!

This is a first class hotel. I was greeted by Joseph and Kendra , who work as duo team Outstanding luxury experience . The hotel is beautiful and the food is good too. This will be the only hotel I come visit when family is in the area! Thank you!!

First, we would really like to call out Joseph. He welcomed us at Checkin and was so kind and helpful. And then he went way above and beyond and was so wonderful when our grandkids were swimming in the pool. The rest of our stay was really nice, the breakfast was amazingly delicious (expensive) and the premises are kept nice and clean so that you feel very comfortable. Can’t understand why there is an extra charge for parking per night which seems very strange to us as we are out in an area that is not a big city or a resort. The hotel is in a great location— there is a lot to do in the general vicinity and we would definitely stay here again.

Our stay at the Sheraton was excellent. It's conveniently located and maintained very well.

The hot tub was adequate. The front desk staff seemed indifferent and made us feel like a bother.

can't get food after 10:00 pm and thats if they don't shut down early. Dishes in the brunch line and coffee mugs were dirty..

Ahh ok eat I’m hope it works out