Extended Stay America Suites Kansas City Shawnee Mission

Mala atencion al cliente muy sucio el lugar

The bathroom had mold due to bad cleaning. Breakfast was only coffee and muffins. Not really recommended

This Extended Stay Hotel was in a great location with access to everything from grocery stores, shopping centers, and gas stations. The front desk staff was super awesome and provided us with all the things we needed, from extra towels to dishware to cook our meals. We accidentally left groceries in the freezer, and they held them at the front desk until we returned to pick them up. Would definitely recommend this location to others and will stay here again.

Most time when you book a room, you get minimal supplies. We got nothing. Not even a coffee maker. We had to go out and buy basic supplies to stay there. Definitely bring your kitchen utensils.

Location was not safe. Hotel was dirty. Did not end up staying paid for a different hotel.

This place was unsafe to stay at . Its super run down and there is creepy people smoking at all times of the day outside there room . I didn't end of staying. We had black mold in our bathroom

close to workCLEAN shower didnt work properly.HORRRIBLE

Good value for price. Reserved before FIFA, which made rates ridiculous. Stari locations confusing and highly inconvenient.

The rooms were nasty and stuff was broken. They had cars in the parking lot broken down and trashy looking. The lobby when I checked in smelled of cigarette smoke, which was nasty smelling. I waiting about 5-10 minutes for someone to check me in. If I didn’t get a little better room, I would’ve found another place to stay.

Staff was kind and helpful. So honest review. You get what you pay for. Mattress was absolutely horrible. All springs. Room was clean. Had a smell of vinegar though. For the price, it was ok. Bed was the saddest I have ever seen in a hotel. Besides that, it was ok. For the price, it was ok.

Breakfast was advertised but in actuality it consisted of coffee and packets of oatmeal you could mix with hot water.

Breakfast was good and the location was good easy access Breakfast could have been better

Room had a strong smoke odor, woke up to a water leak & puddle on the floor that staff gave ME towels to clean up! Some lights didn’t work, the floors were tile and dirtied my feet and the room was extremely damp the whole time which made the bed sheets felt damp as well which was very uncomfortable trying to sleep. Saw a couple roaches

AC worked. plenty of hot water. laundry facility. many small winged insects that came in from a small space under the door. TV channels affected by storm. bed a bit lumpy. when shower turned on, most of water still diverted through spigot.

Parking was kinda an issue and people banging on our door at 3 am other than that room was clean and bed was pretty comfortable

Price, availability. Beds were terrible, was like a side of the road cheap hotel. Not what you would expect for this company.

Would stay here again! Great place!

The rooms have good sound proofing between them, I couldn’t hear the neighboring rooms, but I was often woken up by people talking outside in the parking lot. There was a 3-4am verbal altercation one night. The room was reasonably clean.

Avoid it, it is dilapidated.

The rooms that we got were dilapidated, with missing drawers from the kitchen cabinet and no utensils available for cooking. Only one chair in a room with two beds. We got some plastic plates and a pot with no lid, but no china cups or strainer or the usual kitchen essentials that ESA used to have. There was fresh coffee and paper cups for breakfast, though, nothing else fresh, not even bananas/apples.