Hilton Garden Inn Charlotte/Mooresville

a

Clean and comfortable Location

The cleanliness, the staff and the room size.

Good water pressure

Spotless hotel with excellent service comfortable beds and great showers too the indoor pool was freezing cold that's the only thing that wasn't fantastic Great coffee also

Good location, just off I-77 . Within walking distance of several good restaurants. Pet friendly rooms available and several EV chargers in basement. We left very early so we didn’t try the breakfast. Room was extremely clean and quiet. Staff were very friendly and ready to assist with our needs. Good location, free EV charging, Pet Friendly!

The wedding party and the noise that kept me awake until 3am

I had some issues prior to my original arrival. Called several times but, never able to reach the proper person to see if I could move my trip out by one day. Due to my vehicle repairs. Left several messages no call backs so, I just paid $300 for an extra nights stay into Saturday! I will be back in July for work so, hopefully things will be a lot better during my next stay. Thankful for: Jennifer, Chris, Harold, Emoni and always Claire (She works same schedule as we do so, I interact with her a lot more then everyone else). I love my stays at this Hotel.

Clean room and amazing staff

Great location The mattress seemed worn.

Air Conditioning unit in the room was awful. Set to 68 yet woke up sweating. Staff also advertised the continental breakfast to us on our arrival and when we went to enjoy it in the morning, we were told we “weren’t on the list”. $200/night for no breakfast and a crappy night’s sleep. Definitely will not be returning. Two stars is generous.

The front desk staff were very nice, and knowledgeable. The room was clean and nice. The beds were very comfortable. I think a small breakfast bar at a reduced price. My friend was told the breakfast buffet was $12.99 ( I think ) But the man at the front desk said we could get the cold foods ( which was very nice of him) . The kitchen staff was aware, and still started clearing off the food. And this was at 9:15, not even time to close.

Great all the way around!

Nice property, not new, but very well maintained. Breakfast bar was very nice. Pool area was nice, except pool heater was out of order, so we did not use the pool.

Great location with good restaurant options very close by. Clean rooms, comfortable beds and good breakfast the next day.

Location The property was great no issues

Close to highway. Good Mexican restaurant, short walk away. Quiet neighborhood. All good

The room and hotel was clean, and staff polite. Bed comfy, towels soft. The breakfast was OK for what we needed -but- I was unable to eat the breakfast in the dinning area after the first 2 days because of the overwhelming and pervasive smell of Lysol and room deodorizers that they were using in the area surrounding the open dinning room as they began their morning cleaning. I appreciate the effort to be clean, but even after I asked if they could wait until breakfast was over before cleaning that area, noting was done. I paid for breakfast I could not eat. Other wise the place was nice. I have stayed her twice before, but not sure about next time with the cleaning product odor during breakfast. Gotta eat.

Our room and the gym were clean. Christopher at the reception desk was very helpful and kind. We will return again.

Fantastic service & accommodations. Loved the snacks in our room!