TownePlace Suites by Marriott Mooresville

The room was clean and comfortable. The hallway had been freshly painted.

This is my second time booking this hotel. I really enjoyed both of my stays. The staff is super friendly and helpful. The complimentary breakfast and coffee are a nice touch. The area feels safe and there's plenty of restaurants within walking distance.

Nice room, loved that it had a kitchenette, two closets, king bed, etc. Quiet. Plenty of free parking. I liked that it had cable as well as the option for streaming, rather than one or the other. Only complaint would be that you have to create an account to get the free wifi, but a lot of hotels make you do that nowadays. Oh, also, the breakfast eggs were absolutely disgusting, but the belgian waffles sort of made up for it.

Best bed I have ever slept on

It would have been nice if either one had told me. No notice or anything. And I had to ask for my money back.

The hotel was very clean and the staff welcoming and accommodating! The breakfast was also well above your average continental. HOWEVER, there were no towels in our bathroom, only one roll of tp, no linens for the pullout sofa, no ironing board to go with our iron, no hairdryer… We had to keep asking for amenities which were given to us immediately. THERE IS NO POOL OR WORKOUT room which is not updated on most websites linked to this facility.

The room was clean. The hotel was remodeling.

Great place. Wish the gym and pool was open or in existence

Comfortable beds

Currently remodeling.....

Availability of ammenities was not properly communicated prior to stay. No pool, hot tub, workout area, due to remodel. Room had a refridgerator that didn't work, shower had glass door without bottom seal so when you shower it floods floor in bathroom.

Breakfast was excellent with a variety of options and staff was really helpful.

Clean room

clean

There was no hair dryer in our room. We asked for one at the front desk, but they didn’t have one. The pillows were terrible.

Right off the highway. Restaurants in walking distance.

Welcomed with open arms and professionality.

Yes

Everything was good - I would stay here again

When we arrived in the room, the mattress protector on the bed was covered in animal hair, pubic hair, and stains. It appeared the proper mattress cover had not been installed, which was very unpleasant to discover. We contacted the front desk, and staff came to assist. They were polite and did their best to resolve the issue, eventually replacing the bedding with clean items. Additionally, the pool was closed during our stay. There was no notice about this at booking or prior to arrival, which was disappointing since those amenities were part of why we chose this hotel. The staff interaction itself was positive, but the room condition and unavailable amenities did not meet expectations.