Staybridge Suites Charleston - Mount Pleasant by IHG

The room was clean, a very helpful staff.

Staff and food was awesome. The chair and sofa was cloth, and could use a little cleaning. Everything else was great. Staff was very very helpful and friendly. I will definitely stay there again.

Breakfast was excellent. The room was nice and big. Everything was satisfactory. n/a

I enjoyed staying at this hotel! The room was very clean, spacious, and comfortable. The staff was friendly, breakfast was good, and there was a great variety of choices. I also loved how fresh and pleasant the air smelled throughout the hotel—it made the whole place feel so relaxing and inviting. The location was also good and very convenient. It was easy to get to many different places from the hotel, which made getting around very easy. The only thing that could be improved is the kitchen floor, which could use a little maintenance. Other than that, everything was great.

Wonderful area. Breakfast was better than expected. Friendly staff. Clean room.

Passable

Exceptional

Exceptional

Exceptional

Had an excellent time staying here. Clean and well equipped rooms. Friendly staff. Good breakfast. Would recommend to stay here.

Very good

I love the location,the staff,the cleanliness of the property and its not far from a lot of the attractions that we were interested in seeing I really don’t like the idea of pets being in the building,but that’s just me.But I don’t think it will keep me from returning

was easy to get to historic charleston

They just not allowed pets they welcome them. The staff was super and the rooms are very clean. Best surprise was the breakfast, it was amazing! Not to mention it’s walking distance from the bridge which is great to walk at night. Nothing I loved everything about my stay and now will look for this hotel everywhere I travel

Tuesday night was a different experience. Around 9:30, we planned to let the kids swim for about 30 minutes to wind down—it’s vacation! The front desk representative told us we would have to leave promptly at 10:00 due to “liability.” I understand having rules, but it seemed inconsistent considering the pool opens at 6:00 a.m. and is posted as “swim at your own risk.” What concerned us more was a group of men who sat outside the hotel entrance all three nights, drinking, talking loudly, and sometimes interacting with guests as they walked by. They were allowed to remain there late into the evening, which felt uncomfortable and potentially unsafe, especially for women and children. We also had some cleanliness issues in our room, including hair in the bathtub, behind the bathroom door, and on the bathroom and kitchen counters. Rather than uproot our kids and change rooms, I cleaned the areas myself, and sanitized. The breakfast isn’t that great. Overall, we liked the property and appreciated the wonderful service we received our first two nights, but better consistency with policies, guest safety, and room cleanliness would greatly improve the experience.

Great facilities in the decent sized room. Close to town.

We always stay at Staybridge when we visit Charleston because the staff is always pleasant and accommodating. The hotel itself is clean, organized, and perfectly located for what we like to do.

Our day was just perfect. There isn’t one thing that I would change about it.

Staff,the location, friendliness. Nothing

Very good