Beach Cove Resort

Staff offered excellent support. The property needs an upgrade. Right on the beach and the pools were excellent. The gym amenities were bad (no weights and limited working equipment). Some of the elevators weren't working quite often. The location and the view are premium. We had a two-bedroom condo that was okay in size. We had a full-size kitchen to make meals. I'm so glad we made this trip. I would do it again.

We enjoyed our stay. The place is older, but still nice with lots of amenities. The breakfast buffet was very expensive for what you get and could have been better. Still overall, is a nice place to stay with very nice and accommodating staff.

For what I paid no worth

The amenities were great. They had a lot of pools and hot tubs and an arcade room. It was right on the beach, super close in a nicer area with less people. I didn’t like their room. They were outdated, and it had a funky smell. It seemed. They weren’t cleaned to the best standards. Overall, it was a OK. Experience. Wasn’t the best. Like I said, the amenities are a 10 out of 10, but the rooms are probably a 5 out of 10.

Our room at this resort was very spacious and clean for the most part. My only complaint on the cleanliness of our room was the floor! It was gritty like it hadn't been swept before we arrived. I asked for someone to come and vacuum and was told they would bring me a broom to sweep myself!! THAT WAS SUPPOSED TO BE DONE BEFORE I GOT THERE!! The pool chairs were totally filthy!! I heard many guest complaints at the pool about the chairs being so nasty!! Ive seen pool maintenance at any hotel I've ever been to spray them down every morning when cleaning the pool!! Lastly, COFFEE!! There is a small coffee pot in room with 1 pack of complimentary coffee! Otherwise, you dont get coffee until after 7am when they start serving breakfast in the lobby and hope you dont want any coffee after 10/11am!! Almost $6 for my husband and I to have coffee every morning, right at $20 per adult to eat breakfast (fruit muffins cereal) and $10 per child!! Overall, just ok!

The rooms and facility is very old. Infact ended up staying on a stinky room for a day even though it was called deluxe room. Will not book again with them.

The outside bar should have consistent hours- we were encouraged to get a souvenir cup for discounted refills, however, the bar was hardly open for us to use- the weather was appropriate during those times.

El parqueadero

Superb

Staff was very helpful, room was clean, and pools and other amenities are very well maintained. I would stay here again.

It's not bad, but I think they should update the amenities more often (water faucets, mattresses, and televisions). They're really outdated. They make too much money, and I didn't sleep very well in their beds during my stay.

Bueno

The property has excellent access to the beach and several swimming pools to choose from. There were several hidden, undisclosed fees such as, daily resort fee, daily parking fee, and a $250 hold on my card for incidentals- which will be returned “based on my bank”. We had an issue with our first room- there was a leak- and they promptly moved us to another room and provided a $50 credit. All in all- it was okay.

It was not a bad experience for the price I expected a little more of an updated room. The shower and hair in it, and that is a huge NO for me, lucky my husband cleaned it out. The linen for the pull out couch had hair on it as well, so we didn’t use the particular piece with the hair on it. The pictures I saw on hotel.com were misleading, we did not expect the rooms to be outside like a motel setup. Also we stayed on Tower B side and there was only 1 set of elevators and it was times where we waited 20+ minutes for an elevator to come that wasn’t completely full. We stayed 1 night so those issues were not that significant, but I definitely would probably stay somewhere else if we are staying longer.

Todo muy bonito y limpio

They need to update bathrooms. The eatery places closed to early and had no store to shop in ,if you need something.

Great

Bad

The elevator situation was not great. There are only 2 elevators and they are not programmed efficiently. We found ourselves waiting a good deal for elevators. But the pools, and other amenities were awesome. We will definitely visit again.

Passable