Metro Points Hotel

Very beautiful hotel, staff were okay. The house keeping lady Luz was incredibly helpful to me, I didn’t get the chance to tip her(regret that). The rooms are old and need some update(refurbishing) but the overall was good

It’s was a good peaceful experience

Very friendly

The staff very friendly. Parking needs better lighting not very bright. Bar - I don’t drink- The entrance is very Beautiful .. The bathroom needed a little work starting with the flooring the grout is very dirty and the shower outside bottom below the glass needs spraying with possible bleach to get rid of the mildew. Some of linen on the bed wasn’t clean the sheets,, Pillowcases clean .. There was no sink stopper.

Staff very helpful, rooms / bathroom excellent space, SMART TV 👍( many hotel don't have), wifi, parking and restaurant/bar on premises... Many other eatery/stores walking distance from the hotel 5🌟 USB adapters Tub update ( but mat will do) Upgrade beds ( spring bed still good but takes time to adjust to) I have to travel 2x a month to the DMV area and been try to find my forever hotel for my stays and I could openly and honestly say I think I've found it. Thank you for the experience.,...see you soon

My second stay and it was very relaxing. My partner and I had a nice stay, we will definitely be back.

My over all stay was nice the only thing I didn’t like is that I had a do not disturb sign on my door because I wanted to sleep in but the housekeeper still knocked on my door. Besides that I enjoyed my stay.

It was perfect

My nonsmoking room smelled like smoke the entire stay. The only thing masking it was an order they meant to be pleasant but mostly reminded me of a funeral home, it could be smelled thought the building and made me nauseous. My key never worked and had to get a new one every time I left my room. They tried. Truly. They were working with whah they had. But this was below standard.

Clean room, the lobby is very nice. Rooms have an updated look and feel. Overall, a very good stay. The only downside is have to leave the hotel for breakfast.

Excellent service.

The bathtub was unglazed and peeling, and it was not completely clean. There were visible stains or residue left behind from the cleaning products that had been used. The bedding was clean enough, but the lampshade was noticeably worn and should be replaced. Overall, while the renovated common areas make a good first impression, the condition of the guest rooms does not match the updated appearance of the rest of the property.

One of the elevators were out of order while there was a large volume of people in the building and the other elevator was intermittently out of service. Breakfast options were limited last hour of breakfast. Thankful for free parking. Overall stay was satisfactory and appreciated.

If looked very beautiful inside. The room was nice and comfortable. I would stay here again in the future.

The hotel had only two elevators and only one of them worked. Only four people at a time or the one working elevators would get stuck. I was forced on two separate occasions to have to walk 7 flights of stairs to get to my room. It was really inconvenient for me to.

bathroom ms need renovated abd elevator . female staff could be more nicer

Friendly staff, great guests and never felt uncomfortable as a solo traveler. Would recommend again! Thank you to the helpful staff for helping me through a very difficult layover. Much appreciated!

Only one working elevator. If there is any kind of event , expect to wait to park. We were told the event taking place would be done around 3am ….. and we could try agian then. Hotel guests with rooms should be prioritized. No breakfast

It had a weird smell when you walked in. Couldn’t find parking because of a party they had. The elevator was broke so you had to take the stairs. Went to wash up in the morning and no wash cloths. Called front desk and they said they stoped 3 days ago putting them in the rooms. No one told us that when we checked in nor sent emails out. We been booked the hotel ahead of time so you would think they would send emails out to their guest or have a sign up at the front desk but they failed to do either. Won’t be staying here ever

The hotel hallways were nice but the room was mid. Keys didnt work had to ask the front desk attendant to accompany us to open the door it also sounded like there was someone in the room we could hear the tv playing when he arrived the first time and the key card would not open the door. When we finally got in the tv was on with a loud volume. The room lights were very dim. Also Hotel doesnt provide washcloths we were told upper management decided they no longer wanted to provide them.