Royal Frenchmen Hotel and Bar

Sorry to say that I can no longer recommend The Royal Frenchmen. I’ve stayed a few times before and it was great but this time there were several issues at check in, the hotel was not responsive on the hotels.com messaging feature, and the toilet didn’t work in my room. It was disappointing because previous stays were excellent and I hope they can return to their previous standard.

The hotel could not find our reservation. Finally they did a search and found that in their system they had my reservation dates wrong even though they were correct in the hotels.com system and on my confirmation. The hotel staff never wanted to see my confirmation even though I offered multiple times. Finally the staff switched the dates in their system and we eventually got checked in.

Disappointed in breakfast, was just bagels and waffles, cereals and coffee, I expected more. Showers were hit and miss, had a couple of cold ones! Air Cond did not work till the last morning we were there. I was given 2 free drink coupons as compensation. Would not stay here again.

I want to discourage everyone from staying at the Royal Frenchman… in order to keep this place to myself! Don’t stay here if want a modern hotel, with many modern amenities, lacking in character and charm. Don’t stay if colorful staff with a passion for the music of New Orleans ( which they bring nightly to the hotel lobby or courtyard) is not your thing. Don’t stay if listening to music wafting in from Frenchman street late into the night seems annoying. But you have a passion for the people, the food, the character and especially the music of New Orleans, then the Royal Frenchman’s your place!

The location is great if you love nightlife and jazz—right on the edge of lively Frenchmen Street, with live music both outside and inside the hotel. However, the nightly jazz performances make it difficult for light sleepers to get a full night’s rest. The lobby has charm but could use some maintenance and deep cleaning. Our room had a stale smell when we entered. While the bedding was clean, the stained desk chair and curtains, lack of luggage space, no full-length mirror, and a burned-out bathroom bulb brought the experience down a notch. There are also no windows to look out of in the street-level room, and noise from outside was constant. The courtyard was a nice touch, and rooms with balconies facing it might offer a better stay. I wouldn’t stay here again personally due to the location not matching my preferences, but I would recommend it to those who enjoy live jazz and a lively, late-night atmosphere.

s a dealbreaker maybe NOLA isn't for you.

The room itself was not that comfortable because the couch looked dirty, but they upgraded us to a 2 bedroom and were in the best location one block from the action of frenchmen street. It was incredible! There was a cute courtyard to relax in and the staff were super helpful and responsive so we would book there again.

The hotel staff were extremely nice. And made me feel so welcome on my first trip to Nola. Definitely would book again!

The property has a bar and has music nightly. We stated in room #207 we could hear the music in our room but to us it wasn't too load. We both fell asleep before the music ended. The biggest problem we had was no hot water in room. We didn't complain to management, I'm not sure other than switching rooms changing rooms.

Checked in and our 2 bedroom suite had not been cleaned. Lots of apologies and they got it done while we were at dinner. After 4 nights they never cleaned our room again. We requested it twice. They brought us 3 clean towels and 3 fitted sheets. It's a quaint little boutique hotel on the very edge of the French Quarter. Most of the employees were very kind, but never followed up on tgeir promises.

Location was good. However, owner and staff were unhelpful. We reserved a king room with balcony a month ago. When we got there they didn't have our reservation. By their own admission, their computer system is outdated and doesn't communicate with Expedia. We were due a refund off $108. They said get it from Expedia. Expedia said get it from the hotel. I guess we're screwed. The room we got was about the size of a walk-in closet. Very disappointed. DO NOT RECOMMEND THIS HOTEL OR EXPEDIA.

It's a great hotel and location for access to the bars, restaurants and live music the street has to offer - which goes on to at least midnight. Thus, if what you want is peace and quiet at 10pm then this is probably not the place for you! The room was lovely and to a high specification - however, whether we were at the end of a long pipe run, the hot water took and age to actually arrive, and it only just got hot enough to shower. Breakfast is also rather casual and a bit "hit & miss" (maybe they expected everyone to go out for brunch??). But we thoroughly enjoyed our four day stay - and would stay again if we were in New Orleans. There is no parking provided (we dumped our rental car on arrival in NOLA as you can use the Jazzy Pass to get around) but this a common issue and we planned accordingly.

The hotel is beautiful and the staff are exceptionally helpful and friendly.Thank you for making our stay so special. We will come back again.

Great location & close to the music. Hotel is quite charming, room was clean, and we enjoyed our balcony view. We will definitely visit again!

Great room. Comfortable beds. Two sinks in bathroom, that's a win! Staff is so kind, friendly and helpful. Perfect location, walk everywhere. Surrounded by awesome music, good food and drink. Can even walk to French Quarter. Can't wait to visit again

My family really enjoyed this hotel and its proximity to local eats and live music. The bartender was fantastic and she made unique, tailored drinks for her guests. The only thing that could have been better was hot shower water being more consistent, but the historic nature of the property could be the cause of this. Other than that, the staff was extremely friendly and helpful throughout our stay. There was live music in the lobby every night! We would definitely consider staying here again!

Great spot for music and food. Close to a lot of walkable attractions or a short Uber away. Staff were friendly and accommodating, but also gave personalized recommendations for restaurants and music venues that fit my tastes. Thanks for a prime experience and I can't wait to visit again!

Wonderful hotel. Great parking and lovely courtyard. Music at night was wonderful.

I made a reservation at the Royal Frenchman for two nights at the conclusion of a cruise. When I got to the hotel at 11am I was told the room was not ready. I then sat for three hours. When I enquired at 2:30 I was told there was a note on my reservation that I had been upgrade at no charge but the room was not ready. At 3pm I enquired again. She said let me go see if the room is ready. She returned and played with her computer. Then she said it looks like we overbooked and we do not have a room for you. But, do not worry, you will get a refund. I asked her what I was supposed to do. She said "that's not my job." I found another hotel and Uber'd there. Now back at home, I find out the hotel charged me again for that first night. And, I have not received any refund. I call the hotel but no one returns my call.

Everything was perfect. The staff was super friendly. The bands each night were amazing. We had so much fun. If you are looking for total silence this is not the place. Everything was within walking distance. We will definitely be back