City Centre Inn at Newport News

There was no trash can, and the room was not cleaned very well. The towels were damp, as if they had just been used, with two of the three having stains. Luckily, I brought my own towel for traveling. The building wasn't well-kept, grass/weed growing next to the wall. It felt unsafe, and some suspicious people were hanging around the entrance and the hallway.

When arriving there were people hanging out. The pictures on line are not what the room looks like. The bathroom had no shower curtain. When i inquired they proceeded to hand me a stained curtain and stated that I would have to hang ot myself. The one chair in the room was broken. The cuttains had holes and were ripped. The also was a half roll of toilet paper and i had to request a roll which was handed to me through an opening. The entire hotel smelled. . The sheets were stained. The microwave was filthy. I took pictures of the room. I am so disappointed. I feel I deserve a refund for false advertising. Establishments should have to submit yearly pictures.

Horrible nothing else to

No at all the bed under comfortable

I didn't like anything it looked like a crack hotel Sheets towels dirty bed had used items under it just very nasty

Location and price are fine Room did not look like images on site, they originally couldn't find my reservation, then had to make sure a room was ready for me after showing my booking receipt. It's an extended stay place so there were people who were "living" there loitering in the hallways, drama of people running up and down the hallway banging on doors for help

No smoking room had burns in the bed spread! Cigarettes burn in the bed!

Worst place ever

Holes in the bathroom door. Burn marks in the blankets. Stained towels. Broken beds. Honestly I can’t believe this place is on Hotels.com

Worst hotel we ever saw. Dirty, unsafe, old , smelly. We did not stay the night. Got another room at another hotel.

On top of that, the carpet was ripped and worn out, and even the peephole on the door was broken, which raised serious safety and security concerns. Overall, this was one of the worst hotel experiences I’ve had, and I would not recommend staying here.

Nothing Completely unsafe- grown men were drinking and smoking crack in the hallway and stairwell. One man was passed out from drugs and I had to walk around him to get to the stairs. Several men were under the influence of something and fighting with weapons.

My comments. There was no toilet tisue in the room. Entire room 201 was filthy definely not clean. No coffee as stated. Really disappointed.

-Room felt like a prison cell, -Dark, smelled like a HS locker room -stained bath towels that felt like samdpaper -bugs in bathroom -base molding falling off the wall in bathroom -stains and mold on shower curtain -entry door open and TV on upon Entering room -ground floor window found partially open and unlocked upon entry -tv remote batteries kept falling out due to missing cover -carpet on floor smelled bad and sticky -king bed but 2 pillows were very small -bed covering was very thin and not comfortable -walls were paper thin and could Hear noise from all surrounding rooms -loud people in hallways making noise and pounding on doors all nite

It was horrible. We was the last room next to an outside door that slammed closed ALL NIGHT LONG EVERY 3 TO 4 MINUTES. And the toilet ran all night long. Finally at 4am I stop trying to sleep and left.

The room was comfortable and very clean. The staff was professional and courteous.

Yes

First room the bedspread was stained and had red streaks on them and the carpet was disgusting. Requested and was moved to a different room that had no safety latch on inside of room. and which also had stains on bedspread , towels were dingy,stained and looked used. Will not be going back and would never reccomend this hotel.

Everything Nothing

Homeless people outside all hours begging for money non stop