Comfort Inn Newport News - Hampton I-64

The staff is exceptional, very cordial daily, and just plain nice. I highly recommend the stay

Great hotel for our dogs. Nice, clean areas to walk them. Friendly staff.

I enjoyed my stay

It was about 10:30pm.we had driven a lttle over 3 hours from Maryland. We only stayed one night and it was our worst stay. The young woman at the front desk who checked us in was very rude. She was laid back in the chair with her feet up on the counter when we walked in. My friend politely asked to be checked in. She stood up and said, "ID and credit card." No smile. No welcoming slogan. No, hello. I stood off to the side to appear to not be with him just so I could observe what would happen next. He handed her what she asked for as she starts an informal, across the room, rather loud conversation with another female co-worker (I'd assume) that was sitting near the breakfast station the entire time as he was standing there in front of her waiting to be checked in. She still hasn't acknowledged him with a hello, thank you, or any words at this point just quickly slammed and slid his driver's license, credit card and room keys across the counter towards him but not to him and left them in the middle of the counter for him to retrieve. When I stepped to the counter with a frown on my face from what she just did, she smiled at me and asked politely if I needed to be checked in. When I said I was with him, her demeanor shifted, and she stood back. My friend retrieved the items and we went to room 1X9. We barely got any rest as there were loud talking and laughing in the lobby area ALL NIGHT. We were awakened to continuous laughter and chick chattering. Just noise too noisy.

The only downside was the fitness room, the treadmill wasn’t working :( but not big deal. It was just too humid to run outside

The pressure on the water is not good when you take a shower it barely coming out the rest is good the bed are comfortable

I love this hotel staff is amazing beds are amazing bathroom is beautiful

It was an “ok” hotel. The carpet was old and my socks were nearly black on the bottom after walking around in the room over a couple days. The bathroom floor was sticky which is why I wore socks in the room. The bed was great! It was comfortable and I liked the linens.

We were only there one night

Great, clean, and affordable hotel.

Our bed wasn’t made timely during day hours while we were out. Some receptionists weren’t very friendly: just overall experience wasn’t the best. We’ve stayed here every year for the past 3. This was the worst yet experience.

Have stayed many times, never a disappointment. Hotels clean well kept, close to a lot of places with easy access to the interstate.

Very good

Exceptional

We were upset when we first arrived to the hotel because there was such a large crowd of people hanging in the lobby and the front entrance, and the front desk staff seemed dismissive. We were worried about the noise and our safety. It turns out that there was a family reunion going on at the hotel. We decided to stay, and it turned out to be a good decision. The crowd eventually dissipated, and we warmed up to the staff. The room wasn't fancy, but it was clean and comfortable. We would stay there again.

Friendly staff and accommodations

Located by a mall Breakfast setup

It was okay Little better selection

Exceptional

The Reception staff was very nice and polite, the breakfast is terrible, there was greasy scrambled eggs, but no potatoes. The coffee was the worst coffee I have ever had. I had booked the hotel from the 5th till the 12th. of June. on 11 I was informed that my booking was only upto 11th. I had checked the costs and dates before submitting the booking in Expedia. How that booking got changed is beyond me. Whether it was because the Expedia system or I suspect it was the hotel's booking system, which fraudulently changed the daily rate and provided me with the same amount but one less day, as the one which booked. Avoid this hotel at all cost