Sonesta Select Atlanta Norcross

We were not happy with our stay at all. There were lots of riffraff in the parking lot at the doors and walking down and around the halls we also were not able to have television at all. There was no Wi-Fi hook up and we had called for at least two hours in a row to try and get a refund or at least move to another location and we’re not successful at all. We emailed you guys the property manager to hopefully get a refund but we’ve yet to see it or hear from anyone, we will not return to this property and we will be giving you a call to follow up on the full refund. Expedia said that we needed to be in touch with you all.

These room was nice and cool and clean. Staff was okay. Didn't try the pool. Overall great place, just outrageous deposit

Clean room, big pool, nice staff and lounge area and walking distance to mall

Staff needs to be more friendly

Affordable, clean and convenient

Every thing was good

I had a moldy pillow and roach crawling on the floor

Lo unico que no me gusto es que no habia hielo de la maquina. Había que ir a lobby a buscar hielo donde también habia mas gente que podia tocar esos hielos con sus vasos y eso para mi eso antigienico.

Unfortunately, my room was not clean upon arrival. There was hair in the bathroom, the toilet had not been properly cleaned, and the towels had a strong urine odor. This made the room feel unsanitary and significantly impacted the quality of my stay. I expected a much higher standard of cleanliness and was very disappointed with the condition of the room.

safe nice place to stay

Room smells like pet urine due to them allowing pets at the facility the hallways even have a smell do not recommend the only thing is nice and smells good is the front lobby

The hotel claims to be non-smoking, but the smell of cigarettes and weed was everywhere—from the hallways to the rooms. The carpet looked like it hadn’t been cleaned in years and smelled strongly of mildew and urine. Within minutes of walking in, I noticed multiple issues that made me question how this place is still operating. To make matters worse, there were roaches crawling around the room. Nothing looked like the photos advertised online. We completely felt catfished. This was one of the worst hotel experiences I’ve ever had. I would not stay here again, and I would not recommend it to anyone. Save your money and book somewhere else.

This place needs to be condemned and shut down! The TV nor plugs didn’t work! The staff is rude and unconcerned! It is filthy, the rugs smell and have spots all over. When I checked out this morning some animal poop (I hope) was outside a room!!! If I could give it a -0 (negative) zero, I would!!!!! I WILL NEVER-EVER STAY THERE AGAIN!!!!

Location, bed was comfortable. They have roaches. Room service is poor. If you like to hear other peoples music played loud this is the place for you! Carpet was filthy in hall and the room.

Nothing It was dirty and ghetto

The bulbs are very dim at night. Linen

I had to call housekeeping to come sweep everything up. Unfortunately, changing rooms didn’t make much sense at that point since I had already been woken up by pieces falling onto my bed. Overall, it was a terrible experience.

I was smell mold

Very good

We enjoyed it greatly.. will return