DoubleTree by Hilton Hotel & Suites Charleston Airport

When I arrived someone was in my room, another guest although they gave me the key to my suite. I waited from 5p-9p to get access to my room. Then found out the air is was not working and they knew it. Then got up early Sunday morning to find muffin was covered in ants. They offered 15.00 voucher as compensation. Nah that is not the solution.

Very nice property!

No breakfast. Had to pay for parking. Up to date hotel. Beautiful. Clean.

Everything was great but there was no reason to charge for parking.

Paying for parking is ridiculous and it’s a third party I over payed accidentally and now having issue getting refund

Paying for parking was my only complaint.

We didn’t know that we had to pay to park and the staff did not tell us at check in.

Muy limpio, tranquilo acogedor

Clean room

Very fancy rooms with low cost surprisingly

They had bed bugs.. me and my daughters were bite .. they couldn’t move us until Sunday .. just overall disappointed.

The location was central to the activities we planned. Check in was easy, the hotel was nice and well kept.

Horrible experience. Unfortunately the carpet in my room was stained and a moldy smell to the room. (Suite 210) To make matters worst no one came to clean the room or change out towels…zero service!!! poor poor service. I went to the desk to speak with management but was informed that no one was there to assist or provide any service. That seemed unrealistic. However, Melissa at the desk took my concerns down and assured me someone would call. I haven’t heard from anyone yet!!! The one good thing was ordering room service and the food was good. When I checked out Sunday…the young lady at the desk again, said management would contact me. As a paying customer-I feel I was taken advantage of. I will never stay at Doubletree properties again.

The property is horribly operated and very filthy.

GOOD

Probably fine during moderate weather, but check the forecast, if it’s going to be hot, I’d avoid this property. Also, the convention center doubletree is physically closer to the airport.

Why am I paying for parking after spending $400 for just two nights. TV kept randomly shutting off

Despite this being an older hotel it is well maintained and clean. Easy access from I-26 and only 20 minutes from downtown Charleston.

Charge for parking yet, not enough parking to accommodate all rooms on property

Nice place. It was one of the quieter hotel rooms I have stayed in. I do think it’s ridiculous you had to pay for parking though.