Best Western Ocean City Hotel & Suites

Our bathroom still had a rim of yellow build up of toothpaste around the sink handles.

Close to beach Older bathrooms

When we arrived we were upgraded to a suite so that was an extra, staff was very friendly and helpful. Nothing.

Great price and friendly staff.

Another great stay. Room was clean and the staff were amazing.

Superb

Superb

Bed really firm. Staff very friendly and helpful Generally nice facility a little tired looking, just needs updated.

Staff was wonderful! Clean room!

Very good

What was most frustrating was the attitude of the staff. They simply didn’t seem to care about our concerns or how we felt as guests. Customer service was very poor. I would not stay at this hotel again and would not recommend it.

Disappointing

comfort of the bed the mattress was very hard and hard to sleep on

The staff were friendly and the breakfast had good options. I’ll be honest, I felt a little misled by the hotel being named a Best Western. The room itself was decent and very spacious for my family of four, but the remodel definitely looked like it was done in a hurry. The room had that “redone by a toddler” kind of feel, and the beds were ROCK hard. That being said, there were definitely some positives. The water pressure was great, the air conditioner worked well, and the parking situation was easy. We had no trouble getting in and out of the parking lot, which was a huge plus. The location was also wonderful and very convenient for everything we wanted to do. The beds took some getting used to, but by the end of the stay, we survived. Overall, this is definitely not the nicest Best Western location I’ve stayed at, but it’s also nowhere near the worst. The location, room size, parking, and basic amenities made up for some of the shortcomings. I would stay at this location again — I’d just know what to expect going in!

space of room and quality comfort of the bed the mattress was very hard and hard to sleep on

I liked that the room was clean and some events were walking distance I didn't like that my view was of a condo and the hallway was hot

food

location food

Exceptional

I’ll be honest, I felt a little misled by the hotel being named a Best Western. The room itself was decent and very spacious for my family of four, but the remodel definitely looked like it was done in a hurry. The room had that “redone by a toddler” kind of feel, and the beds were ROCK hard. That being said, there were definitely some positives. The water pressure was great, the air conditioner worked well, and the parking situation was easy. We had no trouble getting in and out of the parking lot, which was a huge plus. The location was also wonderful and very convenient for everything we wanted to do. The beds took some getting used to, but by the end of the stay, we survived. Overall, this is definitely not the nicest Best Western location I’ve stayed at, but it’s also nowhere near the worst. The location, room size, parking, and basic amenities made up for some of the shortcomings. I would stay at this location again — I’d just know what to expect going in!