Fairfield Inn & Suites by Marriott Ocean City

Breakfast buffett was great. General cleanliness was good

N/a

Good

The staff who took care of the breakfast area were also very nice and friendly. The housekeeping staff was rude in addition to the front desk agent upon checkout. This hotel experience was off brand, to be a Marriott property. As a Bonvoy member I was disappointed. I will not return to this property.

Air condition broken, housekeeping every 2 days.

Breakfast was delicious.

Great helpful staff, cleaning/maintenance was really nice while walking by, and the breakfast was pretty good also. The room we stayed in needed to be serviced for their Tv remotes however it was handled and fixed within the same day. We weren’t planning on staying inside too long anyway. Otherwise, it was very clean and orderly. The WiFi wasn’t too good however, we couldn’t really connect to it.

I like the location on the property. Paying for the parking and there not being enough parking on the property. We had to continuously park at the Dunkin Donut parking lot right next to it. Which if we are paying we should have to be there at a certain time or fight for parking. There was no parking neither in the front nor back at a certain time of the day. The room also did not have enough electrical outlets and the ones that did work some didn’t charge well at all.

Enjoyed everything about our stay, room was clean and staff was extremely friendly. Breakfast was very good, nice variety and they changed it up everyday. Location was good, walking distance to a lot of shops and resturants.

Bad

The fact that they ran out of breakfast the 2nd day into my stay. I had 7 grandkids in the hotel ( different rooms) . Sad to say there isn't any more cereal to a 5 year old .

The room was very clean and the house keeper constantly checked to see if I needed anything. The fact that they ran out of breakfast the 2nd day into my stay. I had 7 grandkids in the hotel ( different rooms) . Sad to say there isn't any more cereal to a 5 year old .

This hotel was nice for two nights. I would have given better scores had it not been for the actual that was so loud my husband compared it to a jet engine. They promised to compensate by giving us a refund on our parking, I have yet to receive it.

Staff didn't seem very friendly at all at the front desk.

room, location, and beach N/A

Nothing

The staff was very bad. I booked through this app, and the page clearly said the room includes 2 queen beds and 1 sofa. However, when I arrived, the staff said it was not available. They told me I could cancel, but I was traveling with kids and had no other option. This was very disappointing and stressful. I would not recommend this place.

Everything Nothing

The room was clean and the staff was very friendly and helpful! The A/C was noisy and the WiFi was too slow to be able to use Netflix.

Exceptional