SpringHill Suites by Marriott Oceanside Beach

$4o is a LOT to pay for parking! The elevators are REALLY slow!!

Friendly staff

Very clean,many things to do,convenient

Hcp-accessible room was spacious and well laid out. Staff very helpful. Good provided breakfast. Parking in basement expensive and crowded - smallish spaces make parking tight. Elevators frequently overwhelmed. Did not use available pool, social facilities.

Closeness to beach and restaurants

I asked the General Manager for a small goodwill gesture of 5,000 Marriott Bonvoy points because of the inconvenience, but he refused.Overall, the customer service was unprofessional, the communication was misleading, and the room was not properly inspected before check-in. This experience did not reflect Marriott's standards. I felt disappointed, unsafe, and that my family's comfort was not taken seriously. I would not recommend this hotel and will not return.

Great location, every room has a balcony, clean

The hotel was very clean and beautiful but the customer service was terrible, the receptionist was not helpful at all.

Other issues: There was shampoo but no conditioner or body wash. There was a space for both bit no bottle. The elevators are slow and hot. Expect to be in with a lot of people. Once, the elevator was supposed to go from the lobby to 5 and went Lobby, 3, 2, Lobby, 5. An employee got on when we were at the Lobby so I explained and he said it is not uncommon. The food is not very good and super limited variety however it is very popular and busy. There are several other small things. Those wouldn't be anything in a normal visit. We will not be back

Property was in a great location. Property was clean.

Hotel is great but a lot of homeless around

Hotel is great but a lot of homeless around.

Great location for walking to the beach; breakfast was great. Would stay again.

Very good, just needs to remove carpet for family’s with dogs. When we got our room you can smell other dogs have been there.

Loved everything, staff was exceptional, location was amazing and room was great.

The only complaint was that we tried to do a late check out. Through the online system in the room - it said we could do 2pm or 4pm for extra money. The front desk said they don’t have late check out. So we had to hurry up and get out in an hour.

Onsite store with goodies!

Checkin was easy and the staff was very friendly and helpful!

Location is great, close to beach and lots of restaurants. Our room was ready at 6pm for 4pm check in. Staff made error with billing. Pool on roof is very small when so many people there.

The girl at the front desk check-in would not let us check in 10 minutes early. She was kind of snooty and snotty.She said she would text us when the room was ready at four and then she never did and we didn’t end up getting into our room until almost 430. We had to come back and ask again. Also, the elevators were very slow..