Hampton Inn Oklahoma City-Northwest

The elevators were out of order. The breakfast was terrible.

Where do I stay? We had to change rooms 2-3 due to the sofa sleeper being broke. Every TV in the hotel was out of order and the elevators barely worked. Four flights of stairs had our knees buckling. The BEST thing about the hotel was the AMAZING STAFF!! From the overnight staff to the swing shift to day shift from the front desk to the maintenance!! They were the highlight of the show!! THANK YOU FOR ALL YOU DO STAFF!!!

The power went on and off a few times while we were there including a loud re-set beep at 630am on Sunday morning. There were a lot of roadworks going on in front of the building so it was quite difficult to navigate to the front of the building. I don't think we would stay there again.

The room was clean and well put together and the staff was very friendly

The young lady at the front desk was very nice and engaging. I had inquired about wanting to check in a little early and was told that yes rooms were available but there would be a $50 fee. I thought that was a bit unreasonable especially since you had rooms to fill. The property is in need of some upgrades. The elevator floor had some sagging issues that were covered by carpet, the ice machines on at least two floors were not in working order. I usually have no issues with staying in a Hampton but will not be returning to this one.

Need serious maintenance cracks floor title in the evelator, broken closet, crack shower tubes, and screws for the holder of body lotion coming out the wall to use to be a good hotel but is lacking maintenance really bad

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Ceiling in room was cracked and stained. Elevator had damaged floor and carpet taped down to cover it. Shampp and Conditioner dispensers in shower were empty.

Front desk staff was amazing. She appeared to love her job and she was great with the customers. Breakfast was included. It was a full bar and stayed opened until 10:00 for us late risers. Parking was never a problem.

The staff we had contact with was very friendly but the building is run down. We’ve always had great experiences with Hampton Inn, but not this one. We’re going to start staying somewhere else.

The room was well outfitted with plenty of electrical outlets for our chargers and enough lighting fixtures. We enjoyed two mornings' excellent hot breakfasts with really good coffee. Everything was clean and stylish without stupid extravagance. We recommend this hotel highly.

Nice location, but the property overall is older and in need of some updating. The room could have been cleaned better and it was lacking towels and a hair dryer.

The room was clean. They were short on washrags. Staff had to accommodate with extra hand towels.

Convenient location.

Everything.

I booked a king bed to stay. When I checked in 30 minutes after I booked a room, staff at front desk said that only two queen beds room is available and she can cancel my reservation if I didn't want a two queen beds room. This happened around 10:30 pm. I didn't have other options except getting two queen beds room. Of course, the room I reserved is a bit mire pricey.

Great stay in OKC.

The room was very clean and the front desk person was very friendly.

I stayed at this hotel many years ago and it was in much nicer condition at that time. It is in bad need of repairs. The entry door is difficult to open and close. Maintenance.

Staff was good. Had no issues. Bathrooms (tubs specifically) appeared to have mold around the soap holder. Other then that, everything was great!