Spark by Hilton Opelousas

I felt as if the room could have been cleaner . It had an odor, I requested spray , which did not help.Also, the bathroom could have been cleaner. Towels also appeared dingy .

Change room online once got there could not find but later was told everything was worked out on the Saturday. Get ready to check out Sunday. There was same problem.

Lack of breakfast

There are no microwaves in the rooms and the refrigerators does not have a freezer compartment.

We were expecting a coffee making and cups in the room, no laundry bags for dirty clothes, breakfast was very scant, room above us the kids stomped and jumped til after 2am

1st the staff! They were great. Nice. Helpful. Even the owner was nice and helpful when the water did not get hot. Overall the staff made the stay. Now for the property itself. Did not enjoy or liked. Even though it was a Spark it is under the Hilton brand and we just expected so much more. The quality was so poor. The options for breakfast were subpar and reminded me of a gas station. The bed was rough. The bedding and sheets have seen way better days. The room overall was just old and the upgrades done were not done by a professional whatsoever. There was a refrigerator but the only microwave was in the lobby. There were no other amenities in the room or on the property. Safety was a concern as the door brace was not secure. It did appear to us that this was an old hotel turned into a Spark. We are apart of the Hilton family and tend to stay at Hilton locations when traveling for both business and pleasure.

Habia una cucaracha el piso entero mojado un olor a cloro insoportable el agua de la ducha amarilla y no salia agua caliente terrible sinceramente no iria nunca mas

The rooms was clean but the bath door wouldn’t close and the lady that check me in give me a far from the elevator #228 and my husband had a back problem when I checked in early

The rooms was very cleaned. I like the that you've every available if you forgot something to hygiene with. (Lotion, body wash, hand soap, shampoo and conditioner for your hair.) The staff was very friendly. I wish all hotels was like you establishment. Keep up the good work. No statement. We

I actually expected cleaner rooms. I get the concept of it being a 'minimalist' or spartan style hotel but, I cannot accept either of those things to assume an unclean condition. The first room attempt had a dirty toilet and I stepped on a piece of glass. The second room was better but, still had its issues. I wish that I coukd attach photos. I believe that when these things happen that rooms should be comped or at least partial refunds issued for the inconvenience. It is truly a pain especially when there are several competitors in the area. It does shape my experience and expectations with specific franchises.

The room was sealed with rain water

.

Noise from doors slamming til late at night.

NA

My goodness this is the worst place I’ve stayed at. Motel 6 would’ve been better. Literally one star hotel.

Neat, clean, comfortable room, Staff was very friendly and helpful. Really enjoyed our stay.

Air-condition worked great, no complaints with my stay. Breakfast could have been better. But overall great experience, will come back.

Easy check in and out. Good shower.

Overall the stay was very pleasant, the room was spacious and clean, everything in the room function properly! The staff very nice and helpful! I would definitely use this hotel again!

Front desk staff was lovely. After long work day and long wait to check in (there were three reservations ahead of us) I was placed in room 106 which has direct view of the front lobby and is next to the elevator which I heard all night. I did not get much sleep at Spark.