Red Roof Inn Orlando South - Florida Mall

It was noisey at night, some of the staff were rude, one lady was nice. I wouldn’t go back

The staff affect ranged from sketchy to unpleasant. One tossed a pen toward me as she was also on the phone...speaker phone having a conference call. The other gentleman can do better with customer service and eye contact and words. There wasn't a sheer liner in the curtains and our room was on the first floor, but you can't open the window unless you are okay with passersby and swimmers peering in. The bathroom was clean, but definitely from the late 80s very early 90s. I remember these bathrooms when blocked colored jumpsuits were a hit for teens! It was nostalgic, but I will not return, thanks.

This was one of the most poorly kept hotels I’ve ever stayed at. Paint peeling off walls, floor scraped up, toilet paper holders ripped off walls, bathtubs peeling. The TV did not even work.

It was k

Location only This property is so dirty and cockroaches everywhere, bathroom so dirty

Too many creepy people hanging around the parking lot in the middle of the night 2:00 a.m.

Good

The tv was not working. You couldn’t catch all the channels

Prison ward or psych ward type facility. Do not recommend unless you looking for a halfway house rule book with the rates. And half the air conditioners don’t work in Florida in the summer. Lucy turned up the heat fo sho.

Just skip it

TV was accessible, probably didn't pay bill. Coffee pot was broken in room, none in lobby. Dog barking in room nextdoor. Drug smells

This hotel was possibly the biggest bait and switch ive ever seen. The A/c in the room could barely cool a drip of water let alone a whole room. The cleanliness was subpar and I felt like id catch a disease from just existing inside. The Pest situation was out of control with Large roaches and small bugs everywhere. If you can avoid being here do so at ALL COSTS!!

Nothing The property needs a full rehab, rooms are dated and musty, would never stay there again

Upon checking in, everything seemed ok for the price. That evening we come back to the room, ready to relax and put down the blankets only find something very nasty. I will hope it was a stain however, it looked pretty fresh and disgusting. My husband immediately went to the office and tried to explain was cut off by the man at the office. Said well do you want new bedding or something and had my husband to follow him.He gave him a set of sheets and walked away. This was handled unprofessional and the guy was rude and just seemed like he was bothered by us even saying anything about it. Parking was limited and not very handicap accessible to get to my room. Cracks around bottom of outside door let bugs in! Most of the room was OK, the bed was comfortable but popped. They don’t clean very good at all. There was food stains on the wall and dirt around the bottom of everything, holes around the bathtub & the bathtub is very stained up looking.We were in a room with a jetted tub so that was one of the main reasons we got the room so of course we wanted to use the tub. The floor around the tub is also very warped from water damage. You can see water lines all the way out into the room, where the bed is. Housekeeping did not come the next day or bring fresh towels. People getting high in the parking lot and a crazy fight with lots of noise that resulted in two police cars on the second night. The lamp beside bed doesn’t even work. Location was the only thing I really enjoyed

Check in lobby is always locked. They buzz you in. Bath Room had blistering paint and cracked fiberglass tub. No shampoo. No coffee maker. Very thin towels. Stains on bedspread. No one came in to remove trash or make the bed the four nights I stayed. Trash hauler arrives at 5AM to make sure you wake up early. Lots of street noise all night long.

Nothing. The place is fitly and expensive. Right at the start there was a menstrual pad stapled at the smoke detector and the room was a non smoke room with a STRONG smoke smell. I went to the reception (which we have to wait a long time for someone to let us in) and the girl (not her fault I want to make it clear, she was just ding her job) to ask to change room and the staff asked if we had undo the beds already and she would have to come and check. At her arrival we complained of the strong smell of cigarette and showed the THING on the smoke detector... she said that was a non smoke room and that they were full and the only rooms available were smoke room and smelled worst. We were so tired and had no choice but to sleep in the terrible room. Red Roof should be ashamed of charging that much and post misleading pictures of a nice and clean room while offering something totally matching that. Never again, STAY OUT! EVERYTHING! Filthy room; broken furniture, no working TV, disgusting bathroom (I did not have the courage to shower), cockroaches, pricy.... EVERYTHING DISGUSTING! Booking.com also should not keep this place as an option, is terrible. The pictures offered are totally misleading, the place is a total run down. Never again.

Room was good and had a pool for the kids that was safe because the lady only unlocked it when an adult was present, but I saw a roach I will not be going back I hope that when I get home I don’t see any in my luggage! Friendly staff though. Just kind of dirty.

I did not like the area the hotel was in. The presentation online is not what it looks like in person. I did not like that I had to pay a different price then what was online. The price was not worth it. I stayed at Wyndham Garden next to Disney Springs cheaper than that per night and I was on Disney property.

Bad

We had ran into an issue arriving in Orlando & didn’t get into an apt which forced us to seek a hotel. Was skeptical of this brand hotel & the outdoor pool as were used to indoor pools & different brands. I’m so glad I took a leap of faith because it was perfect! It was clean, perfectly laid out floor level room & location even on windy days. We had the most comfiest king size room, bed ever & slept like a baby! It was so cleaned w/plenty of space for traveling w/an elementary schooler & service cat. Most hotels have lukewarm waters in their baths, but I liked mine more hottier & they delivered exactly to my comfort levels! The waters for the pool were perfect! Not this freezing cold ones! Will stay here again the next time we are in the area. Oh the room prize is so budget friendly! Check in was a breeze! They opened the pool for us to swim in between the storms. The laundry guy opened the pool for us since it was locked & we had permission to swim. Former 8 yrs lifeguard & Navy brat wished to give more than 5 stars review! Thanks again!