Ocean East Resort Club

Cool place deff would go again

It was a great location and clean. The hallway smelled. The pool and outdoor deck were very nice with great access to the beach. We did not see some of the resort features that were online such as the slides and lazy river. They made it seem that the beach umbrellas and chairs were included online. They were not. Extra bedding and pillows would be nice. The bed needs to be more firm. The location was great and we hope to visit again. The staff was nice

. Rude employees. Save your money and save yourself some headache..

Not good experiencies the staff of segurity screamed the people and discrimine the others nacionalities

Trash! I would recommend any place but here.

Our room was facing the parking lot. Pool area was hard to find seating. Multiple tables and lounge chairs were occupied with towels with no one actually using it.

Cleanliness, friendly staff. Restaurants in walking distance. Our room was facing the parking lot. Pool area was hard to find seating. Multiple tables and lounge chairs were occupied with towels with no one actually using it.

Great stay! We will be back!

The location is great. Super convenient- pool, beach and 2 places to eat within 20 feet of the door. Everything kept clean.. and you feel secure on the property The only issue I had was the morning I was leaving- A janitorial worker saw me sitting on the bench out front smoking a cigarette rush out accusing me of leaving 6 butts on the ground the night before because of where i was sitting and he kept pointing saying “those exact cigarettes” - very rude. (P.S - it really wasn’t me- there was a container right there! )To the extent that a man staying on property asked me after what “he was coming after me for”

The location is phenomenal. The room was nice and clean and we had plenty of pillows (which is big for us). There was a full kitchen and full-sized fridge, which was nice. The towels were plentiful and soft. The a/c unit was SO NOISY it was hard to sleep. There is NO LATE CHECKOUT. We went to Rockville and had to leave early, wasting A LOT of money, simply because the concert was delayed due to rain and we couldn't stay until the end, as we wouldn't have gotten back to the hotel before 4 am. There was a block-long power outage that lasted about 20 hours, which I know the hotel couldn't control, BUT there was zero accommodation given to guests in the form of money back or even a later checkout, which would have been preferable. We asked and were told, "No, we're going to start knocking on doors at 9 am." But that also didn't happen; no one knocked on our door until 9:52am. Checkout was 10 am. They even locked the gate to the beach due to the power outage, so we had to walk all the way around the building to get to the beach and no one could use the pool! The murphy bed was TERRIBLE. It was so small! It was also super bouncy, so every time my partner turned over in his sleep, I was woken up. We didn't dare try the pullout couch, assuming it would be even worse. They DO NOT supply coffee, except for a single cup. But there is a 12-cup coffee maker. If you want more, you must buy your own at the grocery store or a coffee shop. They DO NOT supply soap except for some little soap bars. They should call this place Bring Your Own Stuff, not a Resort Club. You also must take your own towels to the beach, so heaven help you if you didn't come to vacation with your own towels!

The cleanliness and the pool and hot tub were great! Nothing

Bad

Overall it was good enough for what we needed it for, just a place to sleep as we were out all day. The room was big and comfortable. The security guys were super nice and helpful. The reception staff weren't overally welcoming or helpful.

Hotel lost power and had to stay elsewhere

Ocean side Hotel lost power and had to stay elsewhere

On ocean..pool and hot tub..activities every day..restraunt! No complaints

No complaints

Exceptional

Property is very clean. Rooms are a nice size with all amenities. Pool area is very nice. Security was a bit hassling about chairs by the pool even when people were clearly using them .

The pool was closed because of wind... no life guard and swim at your own risk but closed with 20 mph winds. Made our stay very confined..... other hotels in the area had their pools opened. Disappointed. Also no cleaning was done the 3 days we stayed or even offered. We had to return towels and get clean ones ourselves. Otherwise the room was great.