Ozark Inn & Suites

Staff communication and professionalism wasn't there at all.

I didn’t like the property at all. They gave us the wrong room, which is all in shambles and then I didn’t want any to look at any more other rooms because the hallways of the business were dirty. Everything was dirty. I want my money back. I didn’t like this property one bit. It was dirty and needed torn down.

I called (at midnight) when we got to the room to the front desk and the gentleman who answered refused to work with me about the room. He would not even come to see what I was talking about. I asked to speak with manager and he said he was but when we went to the office all was locked up and there wasn't a manager on sight and I needed to call the people I booked through so I did and they tried multiple times calling the office while I was on the phone but they would not pick up. Now we have to drive back to Kansas city because there isn't another room available.

Reasonable price They double booked and I had to take a room on the 2nd floor which was difficult due to my arthritis

It was filthy, holes in the walls, smelled bad, the carpet was wet.

Our experience with Ozark and and suites was not very good though the service was good but it was mediocre. I wanted my money back, but they said I couldn’t get my money back because I already gave them my card and I think I should get my refund because I wasn’t as satisfied, Customer.

Nothing Room was not cleaned well, pool was not cleaned well, pool bathroom absolutely disgusting, for a 5 days stay we had to beg for extra toilet paper and towels.

It was a good location and cheap accommodations. They did offer a breakfast. The room was not clean, the TV did not work, the beds were hard. The pool room was locked the entire stay. The hot tub was broken.

Friendly staff. Room not well cleaned. Bed very hard. Quiet environment. Decent budget option. Breakfast not much.

Good bed, great shower, very helpful staff.

The staff was friendly and the room was clean. Beds were small, thin, and high off the ground. Would not recommend for elderly. Breakfast was OK. Consisted of cereal, waffles, and various fruits. Not really diabetic friendly.

Room was highly perfumed/cleaning supplies, not good for people with allergies. No closet, limited supply of towels and toilet paper. Bed was comfortable enough but the pillows were hard.

The gentleman that checked us in was very nice. It is old, run down and looks dirty. The bed was clean but it was a mattress on a metal frame like a cot. The furniture in our room was old refurbished used furniture. There was food crumbs and crust in the microwave. The lobby of the second building where our room was looks like it has never been vacuumed or cleaned. There is an old dirty rotten sectional couch in the entryway that I wouldn’t let my dog sit on, and handprints all over the doors that have been there for a while. We ended up not staying there. I tried to add photos of what I told you about, and none show up after I select them. You need to see them!

The toilet ran all the time. The TV didn’t work but by the 2nd day they got us one that worked.

Got there 5pm, room was not available. Had to come back an hour later and when I got to my room a man was still inside mopping, told me I can come in and leave my items but I was not comfortable with that. Came back later and the door was left opened and there's paint everywhere on the floors and it just felt gross

We had no hot water and they had screws sticking g up out of the floor.that goughed my girfriends.foot.

Nothing It was dirty, unsafe, smelled bad, seedy people walking around watching what fun you go too. The pictures did not match the actual room

Location Door would not lock when leaving the room. No hot water for shower.

Convenience No pool no Jim the ad Lead

Clean and people were friendly. Microwave didn't work holes in wall patched but not painted, ask for a blow dryer non available.