Hampton Inn & Suites Palm Desert

Exceptional

Really great

Brea

Wonderful hotel with excellent staff

The hotel was very nice and the staff were so helpful.

As expected, good

A shelf was installed between the shower and toilet. It was in a dangerous spot, with sharp corners, that my forehead hot as I bent to use the toilet. It cut my forehead, bled, hurt, and upon notifying the front desk to have the manager call me when she came in, and it was to warn them of the danger, not to receive a discount (which I stated), I never received a call…not even to ask how I was feeling. I am now angry. I am a Hilton Honors member, and they are close to using my business.

Very upset, two nights in a row, lots of stomping and banging on our door, as if someone was trying to come in did not sleep well never will return to this facility The representative was checking on the issue saying kids got in again

Stay was okay. Arrived 2 hours early, room was ready but had to pay extra to get in. Not great customer service. Will look elsewhere next time.

This is my 3rd time we stayed in Hampton INN but different locations. And all of them are the same. Properties are all clean, staff were very friendly and respectful. Breakfast is good. And with free parking. We will Always stay in Hampton Inn or other hilton hotel because of their reputation and we always had good experiences.

Clean room bed was great and the pillows were to. Breakfast was good plenty of options good coffee. Quiet room everything worked tv shower lights etc

Clean room

Great stay.. a little disappointed there was no bacon or sausage on the buffet .. that’s my favorite but all else was great!!

Great stay

I loved the privacy. The breakfast staff was amazing ? The size of the room was smaller than I thought. There was no freezer and closet space was small

I loved the privacy. The breakfast staff was amazing The size of the room was smaller than I thought. There was no freezer and closet space was small

The staff was very welcoming and helpful. The rooms were very clean and nice. Exceeded my expectations!

The staff was great.the room was clean.the breakfast was good.the pool & hot tub were enjoyable.

Breakfast included and pool was perfect Everything

The hotel is cozy and clean. The stuff was helpful. We enjoyed the breakfast there & the kids spent time swimming at the pool although it wasn't a big pool but our stay was good overall :)