Hilton Grand Vacations Club Palm Desert

this is a wonderful place to stay especially for families everything was clean, the location is beautiful and so is the facility. Lots of pools including adult only pools! The only disappointment is that there's no restaurant or bar anywhere on the facility. I was extremely disappointed as I had called multiple times to ask if there was a bar at the pool and they assured me that there was one upon arrival the answer completely changed. As a 22-year-old traveling with two friends we would not have picked this hotel knowing this information. I am very disappointed that we were misled. However for what it was it was wonderful!

Great property very clean and well located. The adult pools are small but nice. I would absolutely return.

Beautiful property that we will always come back to

Nice property but no amenties you have to go offsite. Also a lot of ants at the pool area I was suprised. But the property and the rooms maintened and clean.

Everything was wonderful !! The only the lesson I didn’t put excellent was a huge cockroach was in the kitchen 😫😱😱

It is a pretty desert property and the pools are outstanding. The furniture is old and dated and has a southwest feel. The outdoor shower is a nice touch. Chances are low I will stay here again even though I come to this city on golf vacations twice a year.

Our family enjoyed an overnight stay here. We loved the room and enjoyed time in the pools, really wish we had had more time to stay. The only part we didn't like was the sales pitch. We arrived 20 minutes prior to check in and was informed that our room would be ready at exactly 4PM. We were sent to the concierge for a welcome packet where they tried to give us a timeshare pitch. As soon as I said no and went to sit and wait for it to be 4PM, our room was magically ready.

Clean unique rooms.

I didn't like the fact that there were people there trying to get me to go to a 90-minute session. I was there to relax not go to a workshop.

I liked everything about this resort N\A

We had an excellent stay. The staff were friendly, the property was clean, and the peaceful atmosphere made for a relaxing experience. I look forward to returning soon.

I really like this place very clean

Our unit was placed at the very end of the property, next to what appeared to be a junk or storage area in the parking lot. It felt isolated and neglected, and it was roughly a quarter mile from the main clubhouse. There is also no restaurant, café, snack bar, or meaningful food service anywhere on the property, so guests must drive several miles just to get a basic meal or snack or any other food service. The clubhouse itself offered little more than coffee. We were told there would occasionally be snacks or light offerings during the week, but we never saw any of that during our stay. What stood out most was the aggressive sales atmosphere immediately upon arrival.  Before we could even comfortably check in, the concierge launched into a strong sales pitch for a 90-minute presentation in exchange for Hilton points. The interaction felt highly commission-driven and uncomfortable. Once we declined, the concierge’s attention shifted instantly to other guests, which left us feeling more like sales targets than valued customers. The property itself is clearly older and not especially well maintained. The doors and seals were poor, and we dealt with ants, spiders, and mosquitoes inside the unit throughout our stay. Overall, this did not feel like a Hilton hotel experience.

Everything was perfect except the annoying time share sales people when we first arrived.

Excellent

They charged us, an additional $40/day for resort services. And $3/day for “donation” for their charity!!!!!!

Wonderful relaxing quiet adult pools and hot tubs

Amazing landscaping and ecosystems in place

Very relaxing property is maintained well. Staff are extremely helpful and professional. Definitely will go back.

Great Property