Hilton Grand Vacations Club Palm Desert

My husband and I came...

Exceptional

I didn’t like the locks on the door.

Exceptional

Exceptional

Stay was great, everyone enjoyed, 2 bedroom, nice patio, secs from the pool. Staff were great! Wish the mattress was in a better condition, good enough to lay down watch TV, not so much for whole night sleep.

The rooms are clean and the staff is great, however the rooms are pretty dated. Our AC did not work well and it really is more adult friendly compared to others in the area. We have 3 teens, and we where put right outside the adult pool. They are all great swimmers and are trusted at the pool but we could not let them in the pool cause it’s the adult pool.

Staff goes back and forth on what they promised to do....the manager also was fully trained in incompetentency

This is ,my favorite resort to bring family. The Ralph's store right next to it is definitely a plus. If you need anything for the rooms they bring it right to you. They also have many pools to choose from which makes it better. Plan to continue coming here for the next years to come.

The rooms layout is unique, with an extra shower basically in the bedroom. Property is great and seems like every room is close to a pool.

Great location with amenities, grocery store and restaurants nearby

this is a wonderful place to stay especially for families everything was clean, the location is beautiful and so is the facility. Lots of pools including adult only pools! The only disappointment is that there's no restaurant or bar anywhere on the facility. I was extremely disappointed as I had called multiple times to ask if there was a bar at the pool and they assured me that there was one upon arrival the answer completely changed. As a 22-year-old traveling with two friends we would not have picked this hotel knowing this information. I am very disappointed that we were misled. However for what it was it was wonderful!

Amneties. Great place for families.

Great property very clean and well located. The adult pools are small but nice. I would absolutely return.

Beautiful property that we will always come back to

Nice property but no amenties you have to go offsite. Also a lot of ants at the pool area I was suprised. But the property and the rooms maintened and clean.

Everything was wonderful !! The only the lesson I didn’t put excellent was a huge cockroach was in the kitchen 😫😱😱

It is a pretty desert property and the pools are outstanding. The furniture is old and dated and has a southwest feel. The outdoor shower is a nice touch. Chances are low I will stay here again even though I come to this city on golf vacations twice a year.

Very charming great staff I felt like I was in my own private Casita the bed was very comfortable the location was fantastic

Our family enjoyed an overnight stay here. We loved the room and enjoyed time in the pools, really wish we had had more time to stay. The only part we didn't like was the sales pitch. We arrived 20 minutes prior to check in and was informed that our room would be ready at exactly 4PM. We were sent to the concierge for a welcome packet where they tried to give us a timeshare pitch. As soon as I said no and went to sit and wait for it to be 4PM, our room was magically ready.