Extended Stay America Select Suites - Panama City - Callaway

Superb

The Staff at the front desk was the best part of this property. They were all really sweet, that being said they also weren't super helpful. You could tell people were doing drugs from the smell of it. They were not properly enforcing the no smoking policy. There was a kitchenette but no cookware or plates. You have to pay extra if you want your room cleaned and on top of that the cleaning staff leaves an envelope for tips despite the cleaning being an extra free. The whole area had this odor to it which lead to our room always smelling a little weird.

Hallway had smell thou out it

Exceptional

The room was clean and comfortable. The staff was friendly and helpful.

Parking easy. AC working. Staff was cool

Exceptional

Disappointing

It was the property where u take your own trash out and u pay 1.83 for new towels and linen

The lemons were not very high quality in fact they were very low quality. The hotel was extremely noisy. There was more noises at midnight than in the middle of the day! The staff at the front desk was basically robotic.

Cheap place to stay No cookware in room to cook with. No shampoo or body wash. Smelled like weed in the hallways.

The staff was friendly and accommodating. The hotel is mostly meant for those who intend on staying for longer than a week, at the time of our stay there was construction being done in a neighboring lot. Some of the workers seemed to be staying in the hotel as well. This hotel requires that you must bring your own kitchen essentials (pots, utensils, dish soap, etc). Upon arrival, give we arrived an hour early, there was food left in the microwave that had a strong smell that indicated that it had been left there for a while, so the host gave us another room. In both the old and new room the paint was chipping off the walls, the wall behind the kitchenette was warping, and the bathroom sink and tub had hair in it. In the new room one of the folds in the blinds was broken and able to slide out, and the fire alarm was covered in what looked like brown mold. It is easy to hear other people talking in neighboring rooms.

Clean and comfortable facility. We did not know about the $150 mandatory deposit when we booked the room. I now have a hold until they decide to clear this from my account. This seems extreme to me for a one night stay.

I did not like how the staff treated me.

I didn’t realize it was a transited motel with many folks staying for long term

Also all of the exterior portions of the outside window units were climbed in mold which explained why my allergies were in full Ford’s for the 12 days I stayed there. GROSS.

I'm good just waiting for deposit can you turn the money a

We stayed one night so wasn’t bad. Bed was comfortable. The night clerk was nice. No breakfast and no ice machines.

Disappointing

Busy travel season (Holidays). Move out when I could get another hotel. Pure filth/hell. DON"T RUN YOUR VACATION!!