WoodSpring Suites Pharr

Room smelled bad and the bed was crooked. I left since I couldn’t sleep on it.

Door was open 3 times in the same day without knocking even with a pay room in clear violation of guest privacy

Door to room was not working, was moved to another room. Next room the door was so loose and felt like it didn’t even lock or close correctly. I did not feel safe it looked dirty. Was not happy at all.

Clean room, and parking was easy

Viejo y sucio

We found hair still on our bed. Water hardly came out of shower. Needs upgrading. Staff was very nice and helpful.

El aire acondicionado no funcionaba, ofrecen refrigerador y tampoco funcionaba, no nos dieron opción a solución alegando falta de cuartos, la señorita de recepción nada amable

Elevator is dirty, the whole place smells like humidity , bed was a spring bed that made my back hurt in the middle of the night Will NOT comeback to this hotel , thanks

La habitación tenia malos olores muy malos, el baño tenia apariciones de moho por todas partes, no había shampoo ni jabones para el uso de los huéspedes durante la ducha, en la noche hubo una persona alterando el orden en la propiedad y no había una persona en recepción que resolviera problematicas durante la estancia, incluso al momento de hacer el chequeo de salida no había personal en la recepción, estaba cerrado.

Didn’t let me check in after 1am I had a long ride back from work and I couldn’t stay terrible service they should state that whenever people are going to book it

Air don’t work good room was clean

Cleans room regularly and there’s always a parking space. Staff is very responsive.

The tv worked. The floor was dirty.

Disappointing

All good

Very old and dirty Dirty and old

Had refrigerator Needs to be more cleaner

The worse visit I have ever experienced in a stay. Dirty facility, unserviced room before arrival, uneducated staff for problem solving and unethical response by staff. Expedia isn’t responsible for this since I’ve had other stays with great experience, but it was the actual hotel WoodSpring that made it a horrible experience. Never going back to that chain, but will continue using Expedia for future bookings

Disgusting

Not as I expected, maybe my mistake but is not for vacation or shopping