Extended Stay America Suites Phoenix Airport

TV not working. Trash in room and bathroom. Overnight loud noise from other room. Room phone not working. Carpet extremely dirty.

Exceptional

Very good

B

Exceptional

Thr room was spacious and comfortable That there was no pots and pans to cook with so I lost a lot of money not being able to cook my food.

Terrible. Dirty. Old. Full of drug users

Nothing The room wasnt fully clean and there was left over food in the fridge and never got my extra towels and it smelled bad i was harassed in thw lobby and my elevator not safe for women

Pleasant

Breakfast was meager

Someone, something up stairs noisy, stomping possibly.

Staff were friendly and helpful Someone, something up stairs noisy, stomping possibly.

Everything

$65/night. Value was fine

Pleasant

Room was dusty, bathtub not clean, floors felt sticky, and I had to switch rooms because the sink was leaking in the first room. Second room’s shower was constantly dripping. There is no housekeeping for stays less than 7 days. Convenient location near the airport is the only upside. In the future, I would choose to stay at one of the two other hotels right next to this one.

We arrived exhausted and they didn’t have my reservation and they didn’t have a room for me, even though I had a confirmation number and everything. The man at the front desk was quite rude to me and very short, offering no solution or apology. It was very frustrating and since it was after midnight, we were unable to book another place and had nowhere to stay.

Location and Staff that checked us in and out very friendly. People are making noise 2am, 5am up slamming doors talking loud people roaming around parked in parking lot watching you.Smell in the hallways. Smoking out side the entrance of the building.

Disappointing

In my room, 221 the ceiling of the bathroom looked dirty. It scared me a bit when I looked up.