Extended Stay America Suites Phoenix Airport

Nothing The property was not clean. The air didn’t work, and the elevator was broken.

Our room was clean and comfortable. Checking out the kitchen cookware and utensils. So we didn’t bother.

FRIENDLY considerate and very helpful The hospitality

Awesome for t

Location No pots and pans. Zero amenities

Locaton and value were good for a single night stay prior to an early morning flight Check-in was a little confusing. Bed was not fiem and quite uncomfortable. Hotel needs updating as it shows lots of wear and tear.

Nothing. The front desk let goods of mine go missing while I went to my room as a couldn't carry everything with and the I return hopefully getting the rest of my belongings and they were gone, hundreds of dollars missing. The sketchy front guy said he set them on the counter for me huh. We'll they do have cameras but cant look until manager is in. We'll she was in off n on but still nothing from anyone. This place should definitely not be in business.

The location to the airport The staff was very rude, the facility was dirty, the room looked like it was about 50 years old

It looked institutional, at best. It had an odor, bath drain was rusty and tub was disgusting. The kitchen ‘counter’ had stains and burns. We left immediately and went to Drury Inn, across the parking lot. That hotel was fantastic

Comfortable Location but my fault

Quiet and peaceful

We stayed for 4 hours [from 3 p.m. until 7:00 p.m.] and there was no prorated rate offered. The staff person Faith was helpful.

Location was great. Staff was awesome. Didn't have any issues.

Second room air wasn’t work and refrigerator smelled it was hot

Was a room. Staff was friendly.

It was a room with a bed. Utensils/cooking stuff/Plates were not anywhere to be found.

It was just ok. Main thing I enjoyed was not having to sleep outside. Beds could not be more uncomfortable. I'm not sure which God I angered to be assigned this level of hell bed. Luckily I found a giant unmarked bag of pills under the mattress that turned out to be 800mg ibuprofen. The universe smiled on me. You may not be so lucky. You've been warned.

STAFF, AND GOOD COFFEE NO

This is a good extended stay close to the airport, and I’d also recommend this facility for long term stays as well!

Quite hotel great staff cooperation. Friendly and knowledgeable. Room was furnished with modern furnishing. Room was Clean and bathroom was Functionable. Highly recommend to anyone looking for a great hotel