Renaissance Phoenix Downtown

Really disappointed that the pool wasnt open plus so much construction going on since a year ago apparently Starbucks was basic, hidden 100$ feet when you check in and they allege they give you 25$ credit line to use at the restaurant or Starbucks! But not accumulative if you dont use your 25$ daily they’re gone!! My view from my room was not the best, yea had a city view but my whole bottom view was construction workers working on the roof House keeping ladies are quick, respect to them keeping this place clean within minutes besides that everything else was basic It could have been better honestly

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Loved the bar/restaurant option. Loved the Starbucks inside building. Overall was a great experience.

Hotel is beautiful and in a perfect location. Close to bars & restaurants. The hotel did have its own bar

I didn't spend too much time there- i was traveling so I spent a lot of time out of the room. However whenever I needed something, the staff was extremely helpful. As a solo traveler, i felt safe. I would definitely stay here again if I come back to Phoenix! They even offer luggage storage which was a plus, gave me time to check out and see colors before I headed home for my pm flight.

Na

Check in was easy. The staff was a delight. This was my 3rd stay at the Renaissance. It's very conveniently located for events downtown. I'll be back again.

Enjoyed stay.

Location was PERFECT for a event at the convention center. The hotel decor is absolutely beautiful. The restaurant and bar on site was Fantastic.My room was great all elevators worked...I recommend and will be back!!!!

This hotel is great! During my 4-day stay, I was able to walk to grab some light groceries from Fry’s, take in a WNBA game at the basketball stadium, and handle business at the Convention center. No rental car/UBER/Lyft needed! The only reason why I didn’t give 5 stars is because the rooftop pool was non-operational. They did provide access to the pool at the Hyatt not too far away, but not a convenient as being on-premises. I highly recommend staying there. I would definitely consider staying again

I enjoyed my stay at the Renaissance Hotel. My room was clean. The staff were friendly and helpful.

Amazing! The location was clean and service was outstanding. Travis at the front desk went out of his way to make us feel appreciated.

The hours for starbucks should be later. Make sure you use your daily credit

I just wish that the pool was open, other than that it was a nice place to stay

Everything

Beds sheets had stains when we arrived. The staff was great and changed them right away. 3 out of the 5 towels had stains on them. Yellow, red, brown stains. We asked for 5 new ones every day of our 4 days stay. And each day several of the towels had similar stains. The staff was great at getting us new ones. Homeless people in the area were everywhere.

Nice clean modern hotel! Staff was super friendly & very helpful! Beds are comfortable & room is spacious! Highly recommended!

Excellent property

Bad

Very nice overall. Nice lobby bar, though food menu is pretty limited. Very nice room, but old school HVAC would not cool the room any lower than 72 degrees. I would stay again though. Cheers!