Royal Palms Resort and Spa, part of Hyatt

The property is fairly immense, very quiet, and the rooms are of a good size. The staff is the best thing about the Royal Palms and I’d recommend it for a long weekend.

We loved the ambiance of the property. They were doing some construction but we barely noticed it. Spa treatments were amazing. Don’t miss the Orange Ritual in their Vichy room.

Excellent staff. The dining room and bar were being redone but were available in a different section of the Hotel and the service and quality was excellent also.

Some of the staff members were very welcoming, others it just seemed like you got on their nerves when asking a question. The room was nice and clean the only problem we had was at night the AC unit didn't work throughout the night so it was burning hot so we couldn't really get any sleep (my wife and our 2 year old son) when I let the front desk know and asked could they move us to a different room, all that was told to us is sorry for the inconvenience and that they would wave the resort fee. We ended up cutting my wife's birthday getaway short because of that.

Exceptional

Amazing bar!

This property is amazing! It's definitely a boutique hotel/resort and the grounds are gorgeous and very well maintained. The building I stayed in felt older but the rooms are large , updated and clean. I've stayed here twice now, and both times, the staff were excellent, from the front desk to the restaurant and pool staff to the spa, they were absolutely wonderful. We will definitely be back!

Love the service and the breakfast was amazing!

A unique property imbued with a slower, gentile pace. Staff were very attentive and gracious. 4/5 as my stay was too brief to use all of the amenities.

The staff across the entire property (restaurant, reception, housekeeping were exceptional and friendly). Everyone was accommodating to all my requests. The property is beautiful and pretty quiet. My spa treatment was amazing! One critique I would say is that the spa isn’t as complete as I’d like in terms of amenities. The quiet room was packed so there weren’t enough seats for the guests getting treatments. In general for such a massive property I found the spa to be rather small. Overall would definitely stay again. Book a casita if you can.

The hotel was very peaceful and well kept. The room was clean and the staff friendly and welcoming. My daughter and I had a great time.

Excellent for kids

Staying at the Royal Palms is magical! We love it here! The pool is amazing and the staff are great! Dining at T.Cooks was lovely.

Property is beautiful with secluded sitting areas with water fountains and shade. Fitness center was a little small and divided into two areas. Chilled pool was really nice because of the extreme heat!

This is a beautiful property. Bedrooms could do with a little updating but the rest of the property was beautiful! Bedrooms felt a little tired.

Quiet beautiful views relaxed

Beautiful and historic place to stay

It’s beautiful and very charming. Feels like you’re in Spain . Love it here 💗

Beautiful quaint boutique hotel with lots of character. We upgraded our room because the double rooms are a bit small.

The spa and how friendly the staff was!