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4.5 / 5 Excellent

Best Western Plaza Inn

Best Western Plaza Inn
Best Western Plaza Inn – Pigeon Forge, TN
Best Western Plaza Inn – Pigeon Forge, TN
Check in 4:00 PM
Check out 11:00 AM

About Best Western Plaza Inn

This Pigeon Forge Best Western Plaza Inn is features a seasonal outdoor pool, indoor pool, and hot tub. Extras include a free daily hot breakfast served in the Continental Cafe and free WiFi. Dollywood is 4.3 km away. A cable TV, microwave, and small refrigerator are standard in each room. A coffee machine is also provided. A fireplace, mountain view, or sofa bed are provided in some Best Western Plaza Inn rooms. The Pigeon Forge Trolley stops outside the hotel, and the front desk is open 24 hours. Guests can take advance of the free parking off site, and walkway access to Little Pigeon River from the hotel. Old Mill is 900 metres from Best Western Plaza Inn, while Dixie Stampede dinner show is 290 m away. The Great Smoky Mountains National Park is 16 km from the hotel.

Amenities

  • 24-hour front desk
  • Meeting space
  • Café / coffee shop
  • Business center
  • Express check-in / check-out
  • Dry cleaning
  • Self-service laundry
  • Full kitchen / kitchenette
  • In-room refrigerator
  • In-room microwave
  • Pool
  • Spa / sauna
  • Family friendly
  • Wheelchair accessible
  • Public transit access
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe

Reviews

4.5 / 5
Excellent 2726 reviews
  • Engine customer Aug 2026

    Great place for a quick weekend away for couples or families. Room was awesome. Love that the pools stay open late! Definitely will stay again!

  • Engine customer Aug 2026

    I would probably stay again. Just freshen up the rooms from smoke.

  • Engine customer Aug 2026

    Staff not helpful. The room was nice but there was hair in the bathroom. The air condition was not the best but once we settled down it was okay. It was good for the money tho. It was cheap for a one night stay. The bed was very springy and not as comfortable. But it worked for the night.

  • Engine customer Aug 2026

    Had to get our original room changed as it smelled of smoke. Once we were changed, everything was fine.

  • Engine customer Aug 2026

    Room was amazing! It was right by the indoor pool. Loved everything.

  • Engine customer Aug 2026

    Service was great! Breakfast was good, super busy and long line but it wasn’t terrible. Hotel wasn’t super clean, felt a little damp but overall was good! Would stay there again.

  • Engine customer Aug 2026

    Our room was very clean and comfortable,the staff was courteous and professional. We didn't try the continental breakfast,but enjoyed coffee in our room. Overall a very enjoyable stay at a reasonable price. Highly recommend.

  • Engine customer Aug 2026

    Great place to stay. Had good breakfast and beds are always comfortable. Have stayed here 5 different times in the last year and have already booked another trip in October.

  • Engine customer Aug 2026

    Excellent check in process, room very nice and clean, grounds were well maintained, breakfast and staff were great! We will plan another stay here!

  • Engine customer Aug 2026

    The breakfast was excellent and the rooms were clean.

  • Engine customer Aug 2026

    The rooms are very spacious very clean. The room even has a clean smell.. Breakfast was amazing.

  • Engine customer Aug 2026

    The room was a bit dated. Washrooms need to be changed. It was clean. The property is well maintained. The outdoor pool was brilliant

  • Engine customer Aug 2026

    Great place to stay !!

  • Engine customer Aug 2026

    I checked in and the process took 2 minutes and they were very helpful. The room was clean and big. The pools were also very nice. I didnt visit breakfast but with how well everything was im sure it was great. Would stay again. Its great.

  • Engine customer Aug 2026

    I just waiting 4 hours to get another blanket. The front desk not helping 😑

  • Engine customer Aug 2026

    Very clean room. Pools were very nice. Kids really enjoyed the indoor pool.

  • Engine customer Aug 2026

    Well worth the money! I will definitely return.

  • Engine customer Aug 2026

    I loved the swimming pool and the rooms were so well appointed… they had everything you needed

  • Engine customer Aug 2026

    This time we had a room near the indoor pool and that was so nice! Large spacious room with balcony, microwave, fridge, and fireplace. Everything was clean and staff were friendly. The indoor pool is great for kids. Would definitely stay here again!

  • Engine customer Aug 2026

    Great amenities. Great breakfast provided. Room was a great size. Price was good

Frequently asked questions about Best Western Plaza Inn

Does Best Western Plaza Inn have free Wi-Fi?
Yes, Best Western Plaza Inn offers free Wi-Fi for all guests.
Does Best Western Plaza Inn offer parking?
Yes, Best Western Plaza Inn offers free parking on-site.
Does Best Western Plaza Inn have meeting spaces, conference centers, or conference rooms?
Yes. Best Western Plaza Inn features meeting spaces and dedicated conference rooms, suitable for corporate meetings and group gatherings.
Does Best Western Plaza Inn have a fitness center?
Best Western Plaza Inn does not list an on-site fitness center. Some properties partner with nearby gyms — check directly with the hotel.
Where is Best Western Plaza Inn located, and how walkable is the area?
Best Western Plaza Inn is located at 3755 Parkway, Pigeon Forge, TN 37863. With a Walk Score of 50, the area is rated Somewhat Walkable. Some errands can be done on foot, but a car or rideshare is helpful for most trips.

Why no public rates?

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