Four Points by Sheraton Charlotte - Pineville

The staff were super friendly and the facilities were clean and pleasant. The breakfast was really good. the only thing I did not like and it was not the fault of the hotel or their staff, was a basketball team of children was staying there and they were loud.

I would expect better breakfast options when the property is run by Marriott. Better appliances in room.

All of the staff were friendly and helpful. The room was clean, the bed was comfortable. Breakfast was excellent with lots of choices. We enjoyed our stay!

Not the but, not the worst

Very nice. Clean and comfortable that's what I ask for this hotel delivered. Staff very friendly. Stingy with the towels lol. AC and (in the mornings) the doors were loud.

Cleanliness, safe surroundings, and good staff Wifi didn’t reach our room on the 3rd floor. Breakfast options are subpar. It was far from the city itself.

Breakfast was adequate but underwhelming.

Was told WiFi was included but had to join Bonvoy to get it and apparently it didn't reach 4/5th level rooms where I was staying

room was nice and breakfast was good. Toilet ran entire time we were there. reported it to management three times, but no fix.

Staff was nice and helpful, beds were comfortable, breakfast was good. Best deal for a short stay

Good

Everything was excellent

Great location

Everything was great

Throwback atmosphere that I enjoyed but needs improvements. Bar is apparently only open seasonally and they should state that considering it is featured on websites including Expedia. Friendly staff! Great location to Carowinds.

The hotel itself is very nice and well-maintained. Every morning they served a fantastic hot breakfast with sausage, eggs, potatoes, bagels, waffles, plus juice, milk, and coffee. It was a great way to start the day. The staff was outstanding from check-in to check-out, friendly, attentive, and quick to help with anything we needed. Our room was exceptionally clean and comfortable. For the quality of the hotel and all the amenities, the price was an absolute steal. We also loved that the hotel is surrounded by tons of restaurants, shopping, and other conveniences.

This is our go to hotel on the way back and forth from Maine to Florida. It’s clean, quiet and convenient. The staff is great too. What more can you ask when travelling?

The night shade was stuck in one position allowing a bright parking lot light to shine directly into the room. The shampoo and conditioner and shower soap are in canisters on the shower wall accessed by a pump which did not work on the conditioner. Four coffees were available but just 2 sugars and 2 creamers ( and you know how small those are). A free breakfast which closed at 8 had scrambled eggs, turkey sausage and home fries were cold. Only 2 bagels and wheat toast were available &1 well done banana was offered otherwise all fresh fruit, if there was any, were gone. A waffle maker was available. This hotel was too expensive for what we got and how things looked. The morning reception person was quite nice. SO disappointing. We left a day later and sacrificed a nights stay without a refund.

Great room and breakfast!

I’ve stayed and several Sheraton four points in this is by far the most disappointing. My bathroom wasn’t clean and the complementary water was left over from a previous guess because it was half full. The elevator had crumpled napkins and the wallpaper was peeling in a few spots. The light fixture in the restroom in room 316 needs to be repaired. It appears to be an older hotel that could use some updating. The breakfast was just okay.