Days Inn by Wyndham Pinole Berkeley

The hotel itself is old & not well maintained. The rooms are smelly. The carpet & furnitures so old that has stains on it The only thing great is the location. It’s convenient to a strip mall & by the highway We can’t even get towels as it’s limited supply. The free breakfast also runs out of cups for your coffee, so bring your own cup

The receptionist behaved terribly—it was an experience I’ll never forget. I do not recommend this hotel if you are traveling with family; upon arrival, they tell you they don't have a room available, even if you booked online. They claim it’s not their fault the room was sold to you, and basically tell you to file a complaint if you want to.

Muy mala experiensa no tenian cuartos disponibles me estafaron cobraron y no me dieron ningun servicio señor no me atendio solo dijo im don't have room available for you cuando dije que tenia reservacion solo dijo no tengo cuartos .

I did not have WiFi service during my 2-day stay, so the hotel needs to improve this service.

Clean and organized, well lit parking spaces, amazing and clean rooms

The Lady at the front desk was very rude and unprofessional she also gave me the wrong card key! Me and my Aunt stood outside swiping the card key until the older guy opened the door and said can I help you with something I immediately apologize to him and went back in the office and explain to the lady that you gave me the wrong key for the wrong door. She then got loud with me and said that it was the system‘s fault and the lady that worked before her and she turned the computer around to show me that it was an honest mistake however, I don’t feel that way anyway I wouldn’t wanna stay there again

A beautiful property but poorly managed. When we arrived at the hotel late in the evening, the front desk lady was extremely rude which left a bitter taste in our mouth for the rest of the stay. The WiFi wasn’t working there and the continental breakfast was a total disaster - only bagel but no cream cheese, one type of cereal and coffee. The front desk young lady, Dayis Flores, in the morning was very helpful and nice. The hotel should keep more friendly people like her. The rooms were smelly and were not well cleaned upon our arrival. I wouldn’t stay again.

Multiple red flags

You get what you pay for kinda place.

Passable

The cleanliness.cofee machine missing, iron missing. Couldn't get bathtub in hot water mode. Most of the time AC would not work correctly and had a bad odor in the room all the time.

The fact that the two of us were able to get a warm shower The receptionist kept giving subliminal messages that I was gay.. and she knows that I'm married to a woman.. and actually went to another room while I took a shower and was saying "faggot"

Good

Front desk lady was rude any time of. They day lol I couldn’t kill her kindness. She was way too hard for this world.

Shower took awhile to drain otherwise it was good for the price

This hotel was terrible! I found a lingerie gown behind the bed. Breakfast was one piece of toast and coffee that was always out(the lady refused to make more) There also was NO HOT WATER!! They refused a refund and we were just stuck with cold water the whole time!!! Save yourself the trouble and don't stay here.

Where shall I start? I made a previous reservation to stay at this Days Inn at the end of an 80 mile bicycle ride. About 2pm that afternoon, I called the property to see If I could request a first floor room since I had my bicycle and a small trailer. The person I spoke with was very nice. She told me that she had been trying to get a hold of me because there was a problem. Apparently the property did not have any hot water, and would most likely not have any for a couple of days. She said she could assign me to a first floor room, but suggested that I might want to make arrangements to stay at an alternate property. I told her I would think about it but told her to keep the reservation for the time being. I called other properties but they were full. I continued to the Days Inn and there was a note on the office door that said there was no hot water. The staff was friendly and I think somewhat embarrassed because they told me the ice machine was ALSO NOT working. The property was pretty run down. The first floor room I was assigned was down a set of stairs, in a narrow walkway, making it difficult to enter the room. The furniture was beat up and looked like it came from a garage sale. The window latch was bent/broken and the window could not be secured. It could easily be opened from the outside during the night. I had a couple outside my room arguing and smoking weed into the night, The hot water/unsecure window was too much. No adjustment was offered.

The front office was rude. Not customer friendly. If I actually had to sleep there I would have been upset

No hot water the lady was rude and made me read the sign on the door because she couldn't be bothered to just tell me smoking.Her cigarette was more important, and I felt like I was a nuisance to be there The front office was rude. Not customer friendly. If I actually had to sleep there I would have been upset

Bad