SpringHill Suites by Marriott West Mifflin

She needs a raise!

Location is good, not noisy. Older hotel, they did their best to update. Plumbing is questionable, sheets are in need of replacing, but still worth our money.

Karen at breakfast and Alyssa behind the front desk are ALL-STARS!!! They helped make our stay pleasant, welcoming and comfortable. Room was spotless, comfortable, very roomy and good temperature. Used the pool and it was super clean! The pool guy even stopped by while we were in the pool and tested the water and gave the all clear. Breakfast was delicious but enjoyed Karen’s joyful service even more. Needed some things for our friends in the room and Alyssa made sure we got everything we needed. Overall a great stay and would definitely stay again and recommend it!

7 AM. Didn’t work for us

The room was nice and clean

On the plus side, the staff and desk manager were pleasant and helpful (to the extent they could be given the circumstances), the ice machines were working, linens were clean, and the fresh coffee station was much appreciated.

I had to reschedule my stay and was charged for the room anyway, even though I paid the extra money for the insurance, and I have made several calls, left several messages in attempt to reach the Springhill suites manager and have been unsuccessful and have yet to receive a callback.

Location to restaurants. Continental breakfast Trundle bed was dirty. No hot tub. Room near elevators so was very noisy.

Having two TV's and one remote was troublesome. Remote controlled both TV's and could not turn-off or change channels on one TV without affecting the other.

The rooms and location The cleaning staff who was rude to me and my children. I loved this hotel up until that and now I will not return

Good morning breakfast.

Cleanliness of the building, staff very courteous and professional, as well as easy parking for all.

Our room had an odor. Almost of mildew or cigarette smoke. The TV remote didn’t work. The curtains had rust stains running down them. The light next to the bed was broken.

Friendly Staff. Clean Room. Close to restaurants. No problems. Everything was as expected.

The hotel is so nice clean The people are so nice

Nice place. Good area. nice location convenient.

The location of the hotel was perfect for us because we did not want to be anywhere near downtown Pittsburgh and it wasn’t too far away from the zoo. My daughter loved the pool and really wants to come back so she can get in the pool again, haha. I think the only ‘complaint’ I would have was that when we tried to watch TV and my husband and kids wanted to watch something different than me, the remote the had controlled the TV I was trying to watch.

Cleanliness and staff was very nice. The breakfast was horrible. Eggs watery, turkey sausage was like a hockey puck and waffles were cold and hard. There was no selection for children like cereal or juice. Definitely the only thing that needs to be upgraded.

Very clean. Nothing to not like.