HYATT house Pleasant Hill

The room was clean and comfortable. The staff was friendly and helpful. The breakfast was okay, but not great.

Our room was very clean, bed was comfortable, breakfast omelet was delicious and staff was very friendly and helpful. Being able to walk across the street to shopping center was nice. stayed on first floor and my mom uses a walker the hallway carpet has thick ridges and tripped a few times, needs to be replaced

The only downer was the window in the bedroom wouldn’t close all the way, so it was pretty noisy right next to the highway. However, the staff member I told while checking out seemed to care, so hopefully it got fixed quickly.

The room was cleaned and well-maintained. The staff was very helpful with deaf customers. Keep it up! Also, in the kitchen, try to add bacon, too, along with the sausage at the same time. Customers like bacon more than sausage, vice versa.

Hotel and room very clean, nice breakfast. The only downside was the air conditioner was exceptionally loud. The hotel is in a nice location, we had a pleasant stay.

The Hyatt House was great from a location point of view for our stay, and it was close to a mall with restaurants etc. The only downside was the microwave didn’t work and couch in the room was so flimsy, it put my back out. I needed to visit a chiropractor to get me back on my feet without pain. The staff were very friendly and professional. I didn’t have breakfast so can’t comment.

The room was comfy and clean and the breakfast was delicious! I would recommend this hotel and will be staying here in the future if needed ! everything was great. I have no concerns .

Nice rooms

Every thing was excellent. The staff, the room location to our restaurant was great

included breakfast, hotel amenities was great. none

Kids loved the pool and playing basketball.

Hallways started smelling bad

We enjoyed this property. The staff were very nice. The suite we were in was very well appointed and comfortable. We enjoyed the breakfast which included a chef preparing omelets cooked to order. They have a very nice pool and hot tub. There is also a bar as well as an outdoor seating area. Parking is very ample. We would stay there again.

Do not stay here. It is outdated, feels dirty, and not worth a fraction of the price. I stay in hotels every weekend and this was way below the standards of hotels in gbs area. You would be better off at any Hilton or Marriott property for the same price.

Seriously in need of some remodeling!

Great food and all that good stuff

Everything was ok but the hotel didn’t have a safe in a room, it was very inconvenient.

Breakfast was delicious, with plenty to choose from (eggs, bacon, potatoes, fruit salad, cereal, oatmeal, breads), or you could order an omelette. Room was big and comfortable. Shower was great and towels luxurious. We did laundry and had no problem. Nothing.

Location was great!

Our third stay here with our dog. Live the neighborhood, proximity to restaurants and stores - walkable, residential, but right off the 680. Ample areas for dog relief. Well-maintained property though aging. Very clean. However I reported a stain in front of our door in first morning - appeared to be from poop (not our dog’s) - and front desk promised to get it taken care of. I reported it again the next morning. Spent three nights there and still it had not been cleaned. Poor response. Liked the bar - super friendly bartender; breakfast was amazing - made to order omelets, waffles, cereal and everything in between. Very comfortable.