Extended Stay America Suites North Raleigh Wake Towne Dr

Poor excuse for an extended stay. The first night I woke up with my back aching because the bed was lopsided and leaning. I was allowed to switch rooms the next morning but it would have been nice to receive some sort of compensation, like a discount, for the inconvenience and broken bed. The hotel is NOT clean. The chairs and tables had residue & hair on them. It stinks like animals and body odor in nearly every area. The dishes that I ordered for my room were dirty. The doors you have to hold open yourself when trying to bring all your stuff inside. How frustrating is that! Most hotels have automatic doors but this one doesn't. And the staff doesn't offer to open or hold the door open when you're trying to bring in your cart and heavy bags. The staff is NEVER at the front desk. Every time I called needing something, there was no answer. Had to go downstairs and stand there waiting and tapping the countertops hoping someone would come back to assist. The breakfast is also extremely poor and should be called a "snack". It's unhealthy and just processed packaged items that you eat heat in the microwave. Coffee was also unavailable because I make my own and they were out of coffee pots for the rooms. I'm grateful for a place to stay but very disappointed in how any property owner would allow there businesses to be ran like this.

Staff was nice room was clean no issues you get what you pay for

The initial room smelled not so happy so I asked to switch rooms. Very happy with the deluxe.

The property was very poorly maintained and did not appear to be clean. There was a strong unpleasant odor throughout the property. I found a used razor in the shower that had clearly been left by a previous guest. The bed did not appear to be clean either. Overall, my experience was very disappointing, and unfortunately, I would not recommend this property.

Bad

staff was helpful had to relocate from 1st room, due to cigarette smoke disappointed with breakfast-expected something more substantial uncomfortable pillows- "designer style" doesn't work

Nothing Rude front desk staff, trying to tell me I didn’t have a reservation when I did. Didn’t offer any apology after he found out I did have a reservation. Room was clearly smoked in, floors were dirty, room window was left open with no screen in place.

Passable

Bad

I didn't really like the hotel as a whole, I just liked the location and everything that was around it. One of the staff (black lady) was ever helpful wit everything. All the appliances needs to be upgraded, the remote was dirty

It was so clean so perfect for any occasion

Very good

This place is misrepresented in the pictures and in the descriptions. The facility was rundown, and the room was beyond filthy and nearly unacceptable.

How cheap it was Bus schedule don't exist late at night from dow town

Bus schedule don't exist late at night from dow town

False pictures of room on website, bad neighborhood, run down furniture, room and bldg smell. overall dissatisfied Everything did not meet my expectations and money i paid to include a surprise $ 100 deposit that i have not received back

Everything did not meet my expectations and money i paid to include a surprise $ 100 deposit that i have not received back

Very good

Exceptional

Bad