Grand Bay Hotel San Francisco

Not good for family. Only give you 2 towels. Have to keep asking for more. Parking is $50 per night. Total ripoff

There were old stains on the furniture. The bed and the pillows were very comfortable. If they included complementary self parking, I would stay there longer and more often. I will stay there again. Thank you.

Some of the staff were friendly. Tired decor and broken fixtures/fittings. One day no hot water. When we first woke there was no water at all. Desk / check in staff seemed slow to act and disinterested in solving issues. When I reported the water problems. I was told it affects the whole hotel. When checking out I mentioned it again and was told “good that we got it fixed”. No it’s not good to shower / shave in cold water and expect to pay normal price for the pleasure!

Great hotel

Great location to stay to visit San Fransico. Close to a Shopping mall. Very comfortable beds.

The view was great. Nice and quite place. Staff is very helpful and friendly.

We checked in the hotel room and the room was not cleaned yet. Looks like someone still stays there. The parking is $50 but we got charge $75 and we called the hotel. They can’t do anything about it.

Great stay!

There is no hot water in the shower for a number of rooms

It was comfortable and nice hotel The parking was extremely expensive, I had to pay $100 for two nights and I also got charged a lot of additional fees. I spent way too much to stay here. Booking.com should have been upfront about all of the fees this hotels charges. Additionally, If had no access to wifi.

It’s was not bad experience

Everything was great!

Great stay, 1 bedroom suite

There were too many extra fees. Parking, internet etc.

Great Great

Superb

Very good

Usually stop here when visiting my businesses. New parking/valet system very slow

i could not get intertnet neither at the loby or the working station

Great place, friendly staff and clean rooms. Bathrooms are ready to be updated