Econo Lodge new Reno - Sparks Convention Center

Bad

The openness and the way that the weekly rates are. Finally how there's the amendtities.

Bad

Exceptional

Very grungy and cigarette butts on the patio. Hardware was broken off, ceiling panel hanging. This was a very disgusting "drug haven" appearing room. Definitely the worst room I've been in since more than 20 years ago (in the US). There was a convention in town, every hotel booked and this was one of the last available rooms in the city of Reno. I was getting my hotel room reimbursed or I would have not spent the money and would have opted to sleep in my car instead. Really that bad. Staff were nice and helpful. No issues with staff. This is a skid-row level property. Avoid.

The hallways to the room were filthy - bits of paper and cigarette wrappers and just plain dirt all over the floor. Although it is supposed to be no smoking, the smell of cigarette smoke was throughout the building. The grounds weee littered with cigarette butts and trash. The door to the building slammed so loudly it woke me every time someone came or left, and there were a lot of comings and goings around 2:00 am for some reason. Would never ever stay here again

Pool was closed during my stay. Mind you it was 100+ degrees every day. No microwave, coffee maker only had DECAF coffee. Smh. Nasty stains on the chair and when I touched the wall, there was a greasy residue left on my fingers! Smh 1 star hotel for not so clean people. Oh, the housekeeper NEVER came to grab our trash, so the hallway was full of trash from the everyone’s room.

Stayed on upper floor with interior hallways and a nice quiet view, except for a growling AC. Otherwise, a somewhat unusual shower with a two-inch rim that allowed considerable water to overflow onto the floor. Nightly charge was commensurate with average quality.

Exceptional

Closer to everything but still a distance from casinos Horrible customer service, ants everywhere, bathtub drain water wasn’t draining down like suppose to, shower certain were very short to cover up the whole way, small tv, no new towels or cleaned room per morning before out Monday morning check out, no bed cleaned sheets, Really do hope people that stayed had bad experience staying here in the same way then what we experienced! Plugger showed up late then when supposed to show up when reporting the toilet issue round 10am, no shampoo or body soaps in the shower, terrible patio with bad smell, restroom floor after unclogging the toilet maintenances never got it cleaned up, last time to come in this hotel for awhile…

This is the absolute worst hotel I’ve ever stayed in, by far. Upon entering the room it was easy to see the place isn’t kept up or cleaned very well at all. Dirty handprints on the walls everywhere, dirt all over the floor, the water pressure in the shower was worse than a pinched off garden hose, there was a hole in the subfloor beneath the linoleum that felt like we were going to fall through into the room below us, and dry blood on the curtains and door handle to the balcony. Absolutely disgusting. For the price we paid, you’d think they would at least fix the issues with the place. There were vagrants sleeping in the walkways, the whole place looked like it was about to fall down, honestly. Needless to say, I will never be staying here again. Do yourselves a favor and pay a little more for the hotel 6, or anywhere really. When speaking with the locals it became very evident that we had found the sleeziest hotel in Reno. I’d give zero stars if I could. I’d actually like a refund, but I’m sure that won’t be happening. So yeah, don’t even bother.

Bad

Air condition was really bad

Hardly anyone there so we could park next to the room Stab marks in the curtains, a dead cockroach in the doorway. Burn marks in the blankets. Price was way too high at $300.

Other joys were a freezer section of room fridge caked with ice so unusable/no space, a half full bottle of body wash mini-sample, a security eye lens in door all scratched up or damaged so you could not see out. I Left ASAP the next morning and found something else.

Superb

Bad

Nice not bad pretty chill nice location

We needed a lower level unit because my husband is disabled and uses an automatic wheelchair and the option was still being cleaned and we didn’t get to go in our room until 6 pm. The furniture was old with some weird dirt spots on it. And the bed spread had stains on it. The curtains were old and had little holes in them.

Nothing although the staff was friendly The room was poorly kept, the smoke alarm kept beeping. Smelled stale. Ants on the sink, dirty tub. Only one towel for two adults