Extended Stay America Suites Washington DC Reston

Clean but had a bad odor. Guy at the desk disappeared. wrong remote in the room and the TV would not stay on

Its good place.nice lo action friendly staff

There were cockroaches in the room even after we bought the traps The shower head leaked

The place was a disgrace. People were screaming at each other all night in the courtyard. The air conditioner sounded like a truck starting up in the room. The floors were sticky. The stairwells were littered with trash. The lights were broken that lit up the back parking lot making it unsafe at night. There were cars taken apart in the back lot. We waited for 15 minutes to check in because there was no one there at the desk. The walkways were filthy and unlit. You should be ashamed you charge that much for that hotel. Never again! And there is not one bit of exaggeration in this note.

The AC struggled to keep cold. And the staff downgraded me and refused to refund the difference.

Refrigerator door was rusted. The place wasn’t clean enough. Staff is very good workers I mean yeah but the refrigerator and the microwave. They have rust on them so I did not use them so this is for the sake of the place.

Overall the stay was ok. It was convenient to where we needed to be but the room itself seemed very damp. The AC worked very well but everything felt very damp and humid.

The front desk was not nice super rod

Customer service

Dark and dirty. This place is so gross I checked out and went to another hotel. Do not stay here! It looks NOTHING like the pictures.

No ice machine. Breakfast is just bars. Rude front desk.

Very good

We never saw the staff, even at the desk, except when it was check in, or check out, and during the 0100hr fire alarm which triggered the depopulation of the hotel into the street for about an hour.

completely bare bones - not even a coffee maker in the room. when i asked for one i did get one but no cups! very inhospitable

Close to stores I Am sorry but the room 158 was infested with cockroaches

Dirty. Trash in the halls. Not a pleasant overall experience.

The toilet was backed up all 4 days I was there. The TV kept turning off every 10 seconds. The smoke detector decided to randomly go off at 2 in the morning because the room next door to me were smoking weed. 2 guys were in the courtyard fighting and also woke me up and about 8 police officers had to come arrest them as they were yelling and fighting. I did NOT feel safe as a lone female traveler this time.

Went to hotel and the check in person never showed up after 40 minutes gave up. There were 6 of us waiting in lobby. The place was dirty and run down. Stay away.

The room and bathroom need a bit of love. Otherwise a solid stop while I worked and waited to move into my apartment.

Place was so dirty with some kind of bugs roaming around in the corners. Bathroom was do dis functional . Faucets were spilling water to the sides. I found a small roach as well. I would not recommend this place to families and kids.