Encore Resort at Reunion

Front desk is polite but seem like part timers finding their way around. Water park is well worth it

Have to pay extra for the heat of a hot tub? The free breakfast was a joke. Basic items and the EXACT same 4-5 items every day.

Everything was excellent

The property itself was nice but there was damage to our rental property throughout. Not to mention there were stains. We tried to use amenities in the main part of the resort but they either closed early or were closed period. Nice place but I don’t think we’ll be back.

Pool was dirty, ice maker didn’t work, pool light was out and toaster wasn’t working

This was a wonderful property! The hosts were incredibly friendly, welcoming, and helpful throughout our stay. My family truly enjoyed our time here and absolutely loved the property. We would definitely stay here again and highly recommend it to others.

Muy cómodo con la piscina privada

The staff was so nice and friendly,they made the check in so smooth , The house was gorgeous and very spacious.

There were a few things broken but easy to repair. My home was comfortable and I will definitely be returning. That staff were excellent!!!

Washing machine was very loud and unbalanced, it might to be checked. Pool was great and kept clean from leaves. The kitchen needs some improvement since the dishwashers are rusty and don’t clean well. 2 Pans and 3 pots are really not enough. Overall we had a great stay!

From the staff, the cleanness and very family friendly this is a great place to stay when on vacation in the four corners of Florida. I highly recommend it is all you need on vacation.

On the positive side, there was breakfast, but it was the same food every day. The water park was awesome, but it only opened at 11 am and closed at 6 pm during the summer. We informed the front desk about our concerns, but they only took notes and didn’t offer to fix anything until after the second call. We found out that the water heater wasn’t working in two bathrooms. The house was in a good area with restaurants around. It was big enough to accommodate a large family, and the view outside with the pool and pond was beautiful.

We went to the waterpark two times during our stay. Both days it closed after being there for maybe 30 minutes. They said due to lightening 5 miles away. The two times we called the front desk for something, the reason we called wasn't addressed in a timely manner. We called to get gas delivered for the grill around 8:00am for dinner that we had planned for the evening. We left for day and even called in about the gas while we were out. When we arrived home that evening ready to cook there was no gas and we had order food. I called, they did it the next day at no charge but we had to change all the the dinner plans that we had made for the week. We also called for the shuttle bus to take us to the waterpark. After waiting for 30 mins and no one showing up we just drove ourself. The breakfast was disappointing. I thought for price that we paid for the house the breakfast would have been better. The options were pretty much cereal, toast, eggs and sausage. The house was very nice and clean. We had way more space than we needed and the pool was great since we never really got to use the waterpark. We have 4 kids and we could have easily had another 4-5 people in the 6 bedroom villa.

The amenities that came with the property. My kids loved the house and the option to go swimming in the backyard.

Our stay was ok for its price.

You have to treat it like an Air B&B, meaning that you'll need to have some supplies with you but honestly it was great because I didnt need to call or rely on someone bringing items we use everyday to us. We were able to just be and if we had a question, the response was almost immediate. They had stroller rentals and a Waterpark on site which we spent the day at. I can't say enough. It was a great first experience for us as a family. Thank you!

Had a blast wi5h family and friends. Will definitely go back

We had a good time

Property was great for our needs. Private pool, basketball court access, waterpark, onsite food options were all an added benefit. Property is well maintained and safe as well as accessible to local attractions. We all enjoyed our stay and the house was spacious and modern. Will definitely stay again.

The property was clean enough.