Rodeway Inn Richmond West End

The one who attends at the front desk, seems to be doing me a favor by giving me a room, I paid for my room to rest and I find an unbearable person, with the worst possible face, and trying to yell at me because I don’t understand him when he talks, terrible, they should fire him or look for something he likes to do., is the Worst experience than I have it

Nice, quiet hotel and we'll kept

We were looking for a place to pull and overnight for a long drive. Nothing fancy but clean would have been nice. I had three rooms booked total. All had cockroaches dead and a live in them. There was a strong natural gas smell that came into the rooms. All of them had showered that drained slowly. One being to ankles by the time he was done showering. Room 153 had old milk in the refrigerator and brown stains. Didn’t leave us with a clean feeling. Due to the state of the rooms, we did not partake in the continental breakfast because we didn’t trust the food was safe.

The staff didn't seem very friendly. I don't think they like people like me. I see it over and over again. They're aggressive and for the most part just dicks

Nothing! The front desk person’s attitude, the room wasn’t cleaned , floors sticky, sheets were dirty

Very clean and the ppl were very very courteous.

I am e cheap hotel connoisseur. This place was clean and we didn't have our car broken into. As a band, that's all we really need. Would stay here again. Nothing. This place was fine. Rooms were fine. Location was convenient.

Bad

Bathtub did not drain. Nor did the toilet flush well. But everything else was consistent with price

This was far the worst room I've ever stayed in. The guy at the front desk was rude to start. But when we walked in that room... OMG. Mold on the ceiling. 1 big huge cockroach in the bathroom flipped upside down still half alive but dying. Another crawling out from under the sink by the bathroom.. Me and my best friend had to go to Walmart and buy bug spray, extra sheets and blankets because we did not trust sleeping on theirs just by the conditions of the room. We was there 2 days. The last day we barely slept there because we didn't wanna go back to that room. It was horrible. I will NEVER stay there again. Hotels.com need to take this off as a suggestion because this is not it.

Disgusting bug infested

Everything the pool was never skimmed. The filter was never turned on. It didn’t look like the room was clean. I hated every minute there.

The staff was rude and not at all helpful. I will never stay there again. Everything the pool was never skimmed. The filter was never turned on. It didn’t look like the room was clean. I hated every minute there.

N/A Nothing

Nothing. The rooms were dirty. The bedding was dirty. The staff especially at the check in desk were ignorant and could care less if the customers were happy. They barely understood English or just pretending they didn't. The pool was cloudy and I was afraid to even put my feet in it. The fan in the bathroom sounded like a trashing machine and you could only use the shower because the spout was broken to fill the tub. The only reason we stayed was because there was a no refund policy. See comments above

Cheap for a one-night stay. Sketchy area, mold all over bathrooms (including the shower head, which can be cleaned), cockroaches on the property, next door guest was mentally unstable.

This was probably one of the most difficult hotels I’ve ever stayed in. They don’t allow you to take your breakfast to your own rooms. There’s roaches all over the place. They kick you off the Wi-Fi. The people that work at the front. Their accents are so hard that you barely understand them. They charge you for having an ESA pet their machines to let you into the door are always running low on battery so sometimes you may get locked outside your room longer than you want to be the TVs do not work. The light in the bathrooms are always flickering. There’s never any batteries in the remote controls And they took water from us for six hours.

Pleasant

All things considered, for the price I was satisfied with the stay. In fairness to the facility, they were renovating, which always makes everything a little less satisfying. But I was satisfied with my room. Under the circumstances I have no complaints.

Location Towels were not very clean, they are old and grey. It was no toilet paper next to reception window. After we told in the evening, nothing changed in the morning. It was still no toilet paper. Fridge door in the room was broken. In bathroom was burned spots on the cabinets. All doors were not easy to shut.