Sleep Inn Richmond South

Room is very outdated, and stains all over window coverings. Outside grounds and building looks good. Location was ok but farther away from where I needed to be than expected especially driving in a thunderstorm.

The carpet was old and dirty and did not look sanitary. The front office staff was cold and not energetic or friendly at all. Overall okay hotel but floors / carpets need to be changed to wood or laminate. Breakfast was fair and bed was nice and bathroom was really clean. Overall decent stay but floors need to be updated!

Nothing Dirty,mold in shower room not clean, entry door was not latched securely.

It hadn’t been remodeled in a while.

Yes they had no tv or internet and the rude desk person said hed refund i just drove 7 hours he clamed it was from the rain but it stopped and did not work all nite and the morning

Unfortunately, the room did not appear to be clean upon arrival. The curtains looked stained, the chair had visible stains, and while the bed sheets were concerning, the bedspread was in even worse condition. We were only there from late evening until early the next morning, so we decided to stay rather than find another place. We didn’t even bring our luggage into the room because we were concerned about the possibility of bringing pests home with us.

Quiet and peaceful.

Unclean air conditioner, dirty curtains, dirty lounge chair, old worn down mattress, old carpeting, unclean iron(someone cooked with it), dirty stained pillow cases, crooked headboard, dirty lampshades, & missing art & mirror

it looks old

Every thing it’s was clean And good smell not smoke in hotel i like

Bug bites in pillow Nothing bathroom leaks

Breakfast mini waffles, toast, muffins, bagels and two kinds of cereal. Watered down coffee and tea. No fruit of any kind. A sign that red dine in only, no taking of food to room. The bathroom was dirty and there was black mold in the shower and shower floor was slick with soap scum. I paid a pet fee of $20. + $50. Pet deposit which I was I would receive back when I checked out, but I did not I asked the clerk and he refused to do a refund he would only give me a copy that stated a $50. Adjustment

not much could have offered more

The rooms and carpets need real make over. Carpet was sticky and dirty. Furnitures were broke ripped off. Breakfast is minimal with no eggs or proteins.

I woke up with six bites that looked like insects bites and were very itchy. I called the front desk, but they did nothing. I waited for an hour and then walked down to talk to them. I was shock!! and so confused by their answer. This is not how a manager should respond. When a guest calls, a manager needs to take action right away by showing up at the room to see what is going on, bringing the cream, or doing something to help. You don't just do nothing and say there is nothing he can do! (Very unprofessional)!

I didn’t participate in the breakfast, but the kitchen and dining area was good and clean, great variety of things to choose from. It wasn’t anything I can think of that I didn’t like

Very good hotel very nice staff

the bed was comfortale we ask for 2nd floor king they said they could do it and then wouldn't , the shower was dirty and the towel bar was broke off the door, the toilet paper holder had one side broke off, toilet seat was loose. the toilet was completely loose on the floor so it leaked, there was a hole in the wall , the ceiling was dirty, the windows were so dirty you couldn't look out them , the carpet was stained , the whole bottom floor and our room smelled like pot, the ac barley blew out , , breakfast only had beagles, wasn't enough batter for the waffles, the staff was rude never smiled or greeted us , we came there cause we had a family member passing away and we have stayed there many times before but the last couple times it has been a bad experience , when you pull in the lot and people are partying and drinking that is not professional at all. I would add pics but it wont download them to this review.

Mattress and pillows were very uncomfortable. Mattress needed replaced. It slanted like it was well worn. My back and neck are sore.

Location Dirty, cigarettes smell all over the place, even in a "none smoking" room, bathroom full of mold, dirty and stains in sheets, covers, walls, furniture broken, really and old outdated place, broken chair