Heritage Inn Express Roseville

I really enjoyed the stay. My first visit to Roseville was pleasantly surprised that

The picture on the booking site was very misleading. The rooms were very outdated. They claim to have breakfast but it was “continental”, which was a boxed cereal,some off brand muffin, granola bar, and an orange. There are no ice machines by the room, you have to walk to the office to get ice, and the staff will not bring anything to you not even extra towels. To top it all off my TV had static lines through every channel. I will not be staying again or recommending to ANYONE EVER!

clean room, parking , spacious room

The property was very quiet,the staff was nice and the room was clean

Good

It was ok pool was getting painted so had to travel to sister hotel

The staff was very friendly and the bread is decent. The hotel needs some serious upkeep and the area isn't very appealing as well and the site doesn't show a true description of what the hotel really looks like. Also, I was told not to stay at the hotel anymore by my son who's an officer in the area.

It was a nice clean quiet place. Worked out great for one night.

Clean

I had a wonderful stay at this hotel. The room was exceptionally clean, comfortable, and well maintained. The staff were friendly, welcoming, and always willing to help with anything I needed. The location was convenient, making it easy to get around, and the overall atmosphere was quiet and relaxing. I really appreciated the attention to detail and the excellent customer service. Everything exceeded my expectations, and I would definitely stay here again. I highly recommend this hotel to anyone looking for a comfortable and enjoyable experience.

Staff efficient. No problems. Good value.

Staff was generally fine. Problems: TV in room was very, very snowy. Unwatchable. Morning breakfast is not really a breakfast. Just a snack. Kinda misleading. If you check to see if a room is available before their normal check-in of 3 o'clock they will charge you an extra $55 if they have rooms ready. Never seen this before. Property is old and a bit tired. When we finally checked in we had to changed one room due to smoke smell. Plus a $100 damage fee is charged. Won't know if returned until after you've left area.

nice size room, exterior could use some renovations but overall good stay. Convenient location to our destination.

The room was big and clean. The bathroom could use some renovating as the ceiling and walls looked like they had been patched from leaks. Overall good place for one night but we never found an ice machine. However, our room was right next to the housekeeping storage room and the housekeepers started banging around and talking loudly to each other very early in the morning. There was no chance of sleeping in due to how loud they were.

Our 1st room smelled like smoke but the staff was so good at changing us in the morning our second room was amazing and the bag breakfasts were really nice to have in the morning with the coffee. Thank you so much.

Not what I expected at all.

Room was clean, staff was friendly would stay again.

The location was convenient, and the overall atmosphere made me feel relaxed and at home. Everything exceeded my expectations, and I truly appreciated the excellent service throughout my stay. Thank you to the entire team for making my visit so enjoyable. I would be happy to stay here again and highly recommend this hotel to anyone looking for a pleasant and comfortable experience.

The room was great. It was clean and had all we needed. The exterior of the building looks very dated, but don't let it scare you. This place and the front desk people were great!

Staff was polite and helpful. Room was clean and quiet. Check in was a breeze