Courtyard Minneapolis St. Paul/Roseville by Marriott

The response from the Booking.com team was unacceptable. Sent multiple communications and try multiple phone calls. No response poor.

Everything was very clean and staff was excellent Pillows were awful. Very flat and uncomfortable

Great location and quiet rooms.

The staff was extremely friendly and helpful. I also appreciated having a bar available in the evening.

The rooms, lobby, and pool area were nice.

The courtyard was a nice place to meet and play games. The cold lemon water was refreshing. I liked the shower. My pillows were not comfortable. The breakfast muffins, coffee cake etc. were overpriced for the quality. The ice machine on 3rd floor was not working.

Exceptional

Severely understaffed hotel. Rooms were clean though. Saturday breakfast buffet was lacking and expensive for what you got.

Noisy, old matress, breakfest horrible.

Staff was very courteous and polite. The building was very clean and quiet.

It was clean, the staff were friendly and it met all our needs. I plan to stay there next time I am in Roseville.

Only thing I would change is make it free contental breakfast

Staff was extremely friendly and also very helpful.

I loved the cleanliness of my room. I love how comfortable the bed and pillows were. I’d love to know where to purchase the sheets and pillows! The staff was very kind and friendly. I didn’t like that the Starbucks and restaurant didn’t have longer hours. I did not like that rules were not enforced in the pool. We were not able to use it due to many obnoxious boys. Staff did nothing when I complained.

I didn’t like that the Starbucks and restaurant didn’t have longer hours. I did not like that rules were not enforced in the pool. We were not able to use it due to many obnoxious boys. Staff did nothing when I complained.

Exceptional

Everything was wonderful from check in to check out.

When entering the hotel upon check in at 9 pm. They had live music in the lobby that was blaring loud. The woman at the check in counter wasn't very helpful just gave me my card to the room with no directions. My room was right next to the elevator on the 3rd floor. Lots of traffic and very loud patrons at all hours of the day and night. The AC is controlled by the hotel. Automatically shuts off which caused me to wake up multiple times in the night sweating pillows were not very firm and bed was uncomfortable. Also was charged 14.00$ for 2 bottles of water. Peeling paint on the ceiling in the bathroom near the shower. Only thing great was the onsite free parking. Don't recommend..

Everything is excellent but the shower top seemed a little bit unsafe looking a little bit slippery> it didn't look as safe as it should be after thorough cleaning. maybe the problem was my feet but when I stand on a shower top as an elderly person, I always taste how firm I can stand on it without sliding off. I didn't slide off but that could easily happen when compared to my shower top at home

Exceptional