Extended Stay America Select Suites - Austin - Round Rock

Great place to stay, short term or long term. Staff are very friendly and helpful. Room was great. It had everything I needed. Great price. Highly recommend.

It close to work Staff member Jason was horrible service very argumentative not willing to at all. Lots of people always smoking weed and nothing was ever done about it

They dont clean the rooms, I asked multiple times to get my room and they never got to it. I was told no animals on property and everyone had dogs. I won't be coming back. The only person that was helpful was Ms Nae, other than that rude or non helpful personnel.

The room was quite clean.

I had a good stay at Extended Stay America in Round Rock. The hotel had plenty of parking, which was convenient. The staff was helpful and friendly, and the AC in the room was working well. Overall, it was a comfortable and hassle-free stay.

Staff

The set up I didnt have a face towel

I enjoyed the property and the staff was nice the whole time. I will definitely stay there again for longer.

Room was hot and not enough towels.

Could enjoy breakfast had to leave to work at 4am No turn service, they only clean once a week, they don't give multiple towels

staff only cleaned rooms once a week. no towels are provided and if you request one they will charge you for each one. They also charge for pillows. One room didnt have bedding when requested they gave us the bedding they did not make the bed we had to.

Fair conditions

This olace is great

Having to keep taking toliet top off to get it to flush. No breakfast and only two towels for two ppl

The elevator and hallways reeked of pot. There were very sketchy people walking all around the parking lot & hallways.

Staff

Manager tried to scam me into paying again for the room .. stating it wasn’t paid and arguing .. he was also drunk

I didn't like the fact that if a room is considered a suite, it should have at least disposable plates cups and plastic wear. A suite should also at least come with at minimum kitchenware, like a PAN or a pot cooking spoon, spatula etc.

.despite lack of 30.05/.06.07 signage @ facility, "guest" agreement mandated a no-guns requirement .bait and switch, typical of "gun control" pearl-clutchers - lack of candor .any facility with this requirement should be required to post it clearly on all websites & physically @ their facility

Very wonderful, I enjoyed it. Staff was very kind about everything.