Quality Inn San Angelo

We couldn’t even use the pool because it had no water.

Room was so old. Covers were dirty. Never got clean towels or sheets. The toilet paper holder was falling off. Smelled like Mel dew. And pool was so dirty and homeless people were getting in and nobody will tell them nothing. And my neighbors can window got smashed in. Mine u we all there for the airforce graduation so disappointed had book to rooms horrible

Poor breakfast

Staff on day two and day three were great and so helpful. Hotel is clearly very dated. No amenities to speak of as pool was closed, no breakfast on Mondays. Shower tub drained super slow and toilet paper holder was half falling off. Curtains were placed incorrectly and would not close properly. On the good part, parking is ample. Air conditioner was very loud but cooled enough.

The room smelled like mold and was muggy and humid. AC barely cooled the room. There are photos of a pool online but it’s empty and cracked and completely unusable. When I wanted to check out early due to the issues the staff were not helpful

Dirty sheets, floors, bathroom, over all disgusting. We did not have towels and our phones in the room did not work to the front desk. We had to drive around the property for towels and sheets. Washer, dryer, ice machine, and vending was out of order. Pool is advertised but it not in order. Microwave was missing. Bugs in multiple rooms.

Not to crowded The toilet seat loose

The ice machine was broken, the room had a bad smell, the remote didn’t work the first night, and the pool was out of order. During the first night there was a party going on with really load music. I was scared for my personal safety. Also the water pressure was awful at best.

Absolutely nothing The shower leaked it didn’t smell clean it smelled mildew dirty

I left a note for the maid letting them know of those two item. Room was clean and comfortable as was the bed and the pillows. Would choose this hotel again if I were to be in the area again.

Room was clean, and the staff was friendly. I specifically chose this property because it advertised an outdoor pool. Unfortunately, the pool was empty for the entire 11 days of my stay. It would have been helpful to know this in advance so I could have chosen a different property that offered the amenities I was looking for.

They offered breakfast but we didn't make it. The staff was very friendly and the beds were comfortable. TV didn't work, there was no safety latch on the hotel door. Early in the morning, I guess it was the hot water heater made a loud awful noise that made me jump out of bed scared. All the fixings for coffee but no coffee pot.

. Argued with me when I told them they could not do so. The pillows were thread bare and the bath tap dripped so bad it was covered in mold and muck.

Clean place to rest your head at a decent price Odd layout but once you figure it out (like in 5 seconds) it's no big deal

Clean place to rest your head at a decent price Odd layout but once you figure it out (like in 5 seconds) it's no big deal

Customer service… It doesn't look nothing like is presented in the picture. The room, the bed, the carpet wasn't clean.

Nothing Wet carpet, mildew smell, changed rooms and still filthy bathrooms were disgusting. We ended up just leaving and not spending the night. We couldn't get our money back, very disappointed.

For breakfast be sure to ask for voucher, ends at 10(am) check out is at (11am).