Best Western Sea World/Lackland AFB NW Hotel & Suites

⭐️⭐️⭐️ No shampoo , conditioner & body wash . Bed sheets had a few stains , shower curtain looked like it needed to be w

Bathroom exhaust fan was very dirty.

Super great staying qill book again over and over

Good Good

The only thing I didn’t like about the property was the fact you could hear any loud vehicles outside which ended up being a ton.

Everything was perfect

The location was excellent. The breakfast and room was great, and the staff was very helpful. The restrooms could use some updating. The shower was a little outdated.

locations was okay... bed cover were dirty of blood...

Lisa, Addie and the staff was amazing and made my stay great! Thanks for everything! Everything

A tremendous thank you goes out to all the staff. Housekeeping, front desk and the outgoing, pleasant demeanored manager working this morning, (March 22, 2026) It's thanks you the work you do which has secured my return to this great establishment. Enjoy your day.

We called at 2:15 to see if we could check in about early (check in at 3pm). We were told no, that rooms won’t be ready until 3pm. We checked in after 4pm and our room had jot been cleaned. The floors were filthy. We had to call down to have someone come and vacuum the floors, I had to use my cleaning wipes to wipe down surfaces, and the bathroom faucet had a constant stream the entire time, even when off. The pull out sofa bed had mud stains, dirt, and crumbs on it, and the phone was not plugged in to call downstairs. The tile floor on the main floor had multiple areas that were warped and felt as if I was walking on a bounce house. The elevators jolted at every stop. For the breakfast, the cereal was stale and had zero crunch. The eggs were premade and had a rubber texture and the creamer was brown and the bottom of the bottle (on the inside). From the photos, the hotel seemed like it would be a great stay, but from the actual appearance it is obvious the upkeep and maintenance is very poor. The biggest turn off was the amount of weed odor coming from second floor, very repulsive.

Forgot to mention you can literally hear anybody above your room walking around!

Friendly and a good place to stay plus stores and restaurants are close by

Great roims ..

The TV in room is very difficult to turn on and view. It doesn’t make since. Someone had to come show me and he could barely remember how to bring TV up. It was very frustrating. Took 30 minutes to figure it out. I was tired and just wanted to relax. This took away from my experience.

Excellent Location, clean rooms and great breakfast.

Beds were very comfortable staff was nice. I think investing in some smell good would really help this place out. Breakfast was great and kitchen staff was nice

Every thing was excellent... Breakfast was good... Will definitely come back and stay at this hotel...

None of us so close to sea world How scary the elevator sounded