Country Inn & Suites by Radisson, San Antonio Medical Center, TX

overall positive experience. a bit outdated.

The room was clean, the staff was very helpful and friendly, the breakfast delicious. Honestly was a great experience. Just they need to change the carpets asap...

Great hotel especially the location & the cleanness !!

Room smelled like smoke. There was no hot water so the cold shower was no fun and it was generally worn and not well-maintained. Check-in and out was easy and the small interaction with staff was good. Unfortunately, didn’t get a chance for breakfast. It was convenient to the medical center where we needed it to be. May have to look at other properties for the next appointments in San Antonio

Room smelled bad like a mildew locker room. Pool closed at 8:30 which is too early to be able to use it after a long day. Rooms are small.

Property was dirty including the rooms. Trash all along the halls. Worst part is the showers!! After coming back from the parks there was only cold water and the knob broke. The shower stayed on the entire night because they refused to fix it making it get humid.

Our stay was fine. Things to note pool closed at 8:30pm. Granddaughter didn’t get to swim for long. Room had a mildew smell. Was better when the AC was lowered. Staff was helpful. No problem getting extra blankets and towels. Overall will stay here again. We travel often to San Antonio.

Everything was very good

Not what the picture shows very disappointed.

Staff was friendly, breakfast was great. My room was clean, only suggestion is getting new carpets. But overall good for the price!

Great day actually going to book another night cause the staff was so helpful. I appreciate everything.

Breakfast was amazing. Room was cleaned well before check in

Clean room

The hotel is the perfect spot if you need to go to the airport or the UT Health

Initial room type booked had issues with the pullout coach was moved to a double bedded room. The room had an odor like spiked carpet. Which ended up being a leaky sink (found out on Friday night 6/3)..towels were damp that's held under the sink and the carpet had a wet stain as well. Went down stairs mentioned tmit to the night agent he stated he made notes to follow up in the am. Saturday 6/4 morning I shared pictures of the water spots and residue. The front desk agent stated they could only offer a room swamp (accorded after 6pm). The new room was worse, carpet had stains, gum, chips under the sink, a dead roach, and another leaky sink. After sharing my concerns with the agent after the move. He stated somethingal along the lines of all rooms may have similar issues. Being mindful of the hospitality pov, as a guest, that's not a solution to a problem. Which I understand that may have been all he could offer at the time. I hate the saying well you get what you pay for .. and it seems like this place is exactly that. The property isn't cared for, they need a QA and if they had one recently the should take that report seriously for the guest paying to stay at their establishment, regardless of the affordable rate. Take pride in your building and your staff

Breakfast was good every morning

As for the outside premises they were full of beer cans n water bottles unprofessionally cleaned. But as everything else it was nice and comfortable

I like the fact that it was close to: 1. A freeway 2. A little store 3. Good places to eat

Stayed on the first floor. When we arrived the room had a musty smell to it. On the second night water was coming into our room from the next room. Morning of departure they told us a pipe had broken in the next room. Room looked nothing compared to the pictures with the exception of the dining area.

The room was very clean at check in and staff was pleasant throughout my stay. I don’t eat breakfast but from what I observed the prep was done with excellence