Motel 6 San Antonio, TX - Fiesta Trails

Air conditioning in the room was not working properly

All was good

Bad

As usual no problems at all. Enjoy my stay there.

Passable

It’s in a good location and the staff didn’t allow for the usual Motel 6 riff raff, they didn’t allow people to hangout and congregate in their parking lot. There are many shopping & restaurant options in the area. The pillows could have been better and more towels.

The place was very rundown. When we passed by the washer and drier they look very unpleasant. We had no intentions of using the pool as it was a last minute stay as a last resort but the water looked green and items floating in it. The ac was nice and cool but the beds were the worst felt like we were sleeping on a box spring and not a matress.

Clean room

It was great 👍😃 I would recommend all people to stay

Always a great stay there as usual staff a great help good customer service especially Kevin friendly makes sure you have what you need

Everything very clean. I consider it the best of all that I have stayed.

As usual my stay is always good and the staff very friendly

Pleasant

Air was cool Shower did not work, light did not work in the area of washing hands

Shower did not work, light did not work in the area of washing hands

After a six-hour drive, we arrived around 6:30 p.m. It was the only hotel available in the area. When we checked in, the front desk employee seemed more interested in his phone than helping us. I asked if there was a room available on the first floor, and I was told there wasn't. When we got to our room, it hadn't even been cleaned. There was water all over the floor, and the room was completely unacceptable. I went back to the front desk, and the employee came upstairs, took pictures, and then suddenly told us he did have another room available on the first floor. That was frustrating after being told there were none. Unfortunately, the second room smelled so strongly of marijuana that my husband, who has severe asthma, could barely breathe. At that point, we requested a refund because the accommodations were clearly unacceptable. We were told they couldn't refund us directly and that we would have to go through Expedia. We will absolutely be filing a claim. This was one of the worst hotel experiences we've ever had. The property was dirty, poorly managed, and completely unacceptable. You truly get what you pay for. I would not recommend this hotel to anyone. If you're looking for a clean, comfortable place to stay, look elsewhere.

Todo muy bien los empleados amables. Y todo muy limpio..

Exceptional

My stay is always great no complaints. That’s why I enjoy staying at fiesta trails great staff. Helpful. I was having trouble with the tv as soon as I went to report it the young man on duty that day immediately came to solve the problem. Was very helpful making sure I was taken care of . So thank you for this !

Easy access to the I -10 w freeway Very old out dated property the bath room and shower tub were very dirty and smells like mildew