Motel 6 San Antonio, TX - Northwest Medical Center

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front desk reps very friendly and helpful

The staff was very nice There wasn’t a fridge or a microwave. The pillows were very thin.

The location is perfect Pillows need better pillows

No pudimos quedarnos esa noche el lugar no era nada como se veía en la web de Hotels.com viajavamos 2 familias mi amiga se adelanto mientras nosotros nos quedamos un tiempo más en el parque de juegos six flags, y al llegar se topó con la sorpresa el cuarto no estaba como aparecía en la web ,las ventanas estaban como rotas pedazos con cinta negra,las cobijas con manchas y no se diga las almohadas con manchas amarillas y marrón muy sucias eso fue deseocionsante y salió de ahí a reclamar al servicio del hotel y dijeron q no podían responder q nos comunicáramos con ustds, yo intenté cancelar esa misma noche y no pude mi amiga también siguió intentando pero asta ayer ella recibió respuesta de ustds ,yo exijo el rembolso total porq lo pudimos quedarnos esa noche fue muy desepcionsnte íbamos cansados tratando de llegar al hotel y descansar y nos llevamos esa mala experiencia que tuvimos que regresarnos esa misma noche de tan incómodo que fue !

Room had a smell. no shampoo, towels we're to small.

Noisy at night and couldn’t sleep,towels looked dirty room was dusty and air conditioning was barely working and was hot and I advised them at checkout and he didn’t say anything

They had dogs right next to my room, and they wouldn't let me sleep.

Exceptional

Room was cool, despite high heat. Bed was comfy. liked Wi-Fi and TV. Had Table and chairs though shaky. Towels etc were good. Check-in was very smooth (at night window, despite my late arrival. Great access to fast food. Room seemed stark when arriving at 2 am. No decor. missing light fixture. Checked in through "Night Window". Sink stopper was detached. Sink would fill when water ran allowing drained items to come back up. (Because stopper was in closed position though detached.) I informed front desk and no effort was made to resolve it. Blankets on bed had many holes worn through. No pen or paper for writing, when my own pen broke.

Room seemed stark when arriving at 2 am. No decor. missing light fixture. Checked in through "Night Window". Sink stopper was detached. Sink would fill when water ran allowing drained items to come back up. (Because stopper was in closed position though detached.) I informed front desk and no effort was made to resolve it. Blankets on bed had many holes worn through. No pen or paper for writing, when my own pen broke.

Horrible la verdad

I paid for two Nights reservation but only stayed 1 night & left to reserve another location because the location was a bad one I didn’t feel safe & the room was smelly & I saw cockroaches. I was moved to another room that should have been no -smoking but it still stunk like cigarettes. Very disappointed with the hotel & Booking.com because I couldn’t even get my refund when I called as I couldn’t reach anyone to ask for assistance as the hotel personnel advised that they could not assist me because reservation was made with Booking.com. I will probably Not Use this platform again. That the rooms were smelly & there was roaches

Clear room

Very dirty

Había un montón de cucarachas todo estaba sucio el baño sucio horrible

Nothing Roaches blood on blankets… not safe property to stay at. Stayed only 30 minutes and left.

I paid for a room with a microwave and fridge my medicine and leftover food but hotel rented all room and stated they could didnt have any available. I had purchase an ice chest and put ice for medicine.

cigarette smell even though i got the one without and sheets had stains

I didn't like the sheets on the beds had old stains and cigarettes burn, even though we were on non smoking. The towels in the bathroom were stained as well.