Econo Lodge San Antonio

This property had mold growing in the bathroom so bad that I checked out immediately after seeing the room. The bed was also on the ground instead of a frame and made me and my partner itchy just from sitting on the bed

Awesome service

The staff is very nice people, but the rooms are in very poor conditions, there’s roaches and the door handles the screws are not secure. Definitely not a place if you come to vacation and need a place to stay.

The rooms were infested with cockroaches even after I switched rooms twice when checking in. I ualso paid $325 for a weeks stay but had to leave after two day's and only got refunded $134 when I should've received $234. I called and told manager what had happened and was told that I was lying and received nothing back which I found totally wrong and gonna call Better Businesses Bureau.

Disgusting hotel from rooms to statf

Asked for a non smoking room. Room smelled of smoke, the bed was a full size and only had one pillow. The TV did not work.

The area is next to the highway and train tracks, so is not the quietest place. As I said, just OK.

Proper

It was proper

The staff asked me to check my room before paying for it. Am glad they didn't charge me first. Seemed most of the people I saw walking around the complex looked as though they were homeless and transient. Did not feel safe. Room smelled of heavy smoke, and this was one of their best available rooms. I felt sorry for the staff.

This is one of the worst motels I have ever seen. Do not stay there

Motel had limited resources, But staff was friendly. They did the best they could with what they had to work with.

Great staff

The staff was super sweet

Didn’t even last 10 minutes after paying for my stay. Walked into the room and it was big infested, cockroaches everywhere you looked at, even inside the microwave. I’m still trying to get my refund but the manager is playing hard to get, and supposedly only the manager can do the refunds.

This Property is super dirty full of trash 🗑 everywhere. The rooms are falling apart. In top of that they charged my CC 3 times. When I arrived at 7pm they has canceled and also charge my cc then try to get a room for about 1hr both rooms given where falling apart I ended up living and going to another hotel. Weird movement going on at this Property.

scarry homeless people hanging around dirty lobby junk in lobby

I reserved a non-smoking room as I have asthma. When I arrived at the facility, I was told that all the rooms are smoked in e en those labelled non-smoking. I checked the room and it was heavily saturated with smoke odor. I did not check in and left disappointed. If you know your rooms are all smoked in , you should state that clearly in your ads. Deception will ruin your reputation.

Horrible experience! Rented and paid for hotel days in advance. Called that same day to find to advise I’d be checking in late. They told me they didn’t have a room for me since they had overbooked. Had to look elsewhere.

This Hotel have a "0 " never in my life saw this kind of nasty place. Pay less money for this is no faire, because this hotel in Houston is great 5 stars...with this hotel in SA give terrible fame to this Eco l please take out this hotel for service...have infront of my nasty room outside a pepble drung on the floor, drugs, dogs in the rooms. Wow the worst place .